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Global Blue Service Company Austria Logo

Global 
Blue 
Service 
Company 
Austria
Bewertungen

20 von 108 Bewertungen von Mitarbeitern (gefiltert)

Mit Kommentar
kununu Score: 3,2Weiterempfehlung: 65%
Score-Details

20 Mitarbeiter haben diesen Arbeitgeber mit durchschnittlich 3,2 Punkten auf einer Skala von 1 bis 5 bewertet.

13 dieser Mitarbeiter haben den Arbeitgeber in ihrer Bewertung weiterempfohlen.

Highly impacted by COVID-19; "Kurzarbeit" and layoffs about to be announced. :-(

3,7
Empfohlen
Hat zum Zeitpunkt der Bewertung im Bereich IT bei Global Blue in Wien gearbeitet.

Verbesserungsvorschläge

The company was very profitable. Think about who made this possible, even in times of crisis.


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

HR AustriaHuman Resources Austria

Thank you for your feedback.

We understand that the current COVID-19 situation is new to everyone and might cause fear for not only health concerns but also in regard to job security.

As already announced to all employees of Global Blue in Austria, jointly by HR and Workers Council, we have indeed agreed on the Corona Kurzarbeit scheme and filed an application for it as a means to exclude the risk of lay-offs and to save jobs and maintain stability to all affected employees and the company.

We encourage you to read up on the last announcements that were sent by the local HR team together with the workers council and we would like to invite you to direct any follow-up questions to us.

Best regards,
Your Human Resources and Workers Council

Great, multinational and friendly office

4,7
Empfohlen
Ex-Praktikant/inHat zum Zeitpunkt der Bewertung nicht mehr im Bereich Personal / Aus- und Weiterbildung bei Global Blue Service Company Austria in Wien gearbeitet.

Gut am Arbeitgeber finde ich

The office is very big with an open and friendly atmosphere and the colleagues were always very helpful and friendly. I was also impressed by how multinational the office and its employees were. In general, I had a great experience at the company and was able to learn a lot from it.


Arbeitsatmosphäre

Image

Work-Life-Balance

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gehalt/Sozialleistungen

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear reviewer,

Thank you, we appreciate your feedback!

We also like our relaxed and broad-minded atmosphere here in Global Blue, which may not always be that easy to find in a busy open plan office ;)
Since we have so many colleagues from all over the world, teamwork and collaboration play such an important role for our culture here.

Thank you again for supporting us while you were here, we are very happy that you could gather good experiences. And who knows? Maybe our paths cross again in future when you are ready for a full-time job, as we are always looking for a way to enlarge our group of talents that are already working here.

In any case, we wish you all the best for your future.

Sehr schlecht... :-( Ich will weg....

1,0
Nicht empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Finanzen / Controlling bei GLOBAL BLUE AUSTRIA GMBH in Wien gearbeitet.

Schlecht am Arbeitgeber finde ich

Ich will einen neuen Job!!!!

Karriere/Weiterbildung

Vergiss es

Vorgesetztenverhalten

Nichts....

Kommunikation

Keine

Interessante Aufgaben

Keine


Arbeitsatmosphäre

Image

Work-Life-Balance

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Arbeitsbedingungen

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear colleague,

We are sorry to read about your negative impression.
Every review is appreciated, but for us to learn, we need more information.

Therefore, it would be nice to receive more detailed feedback which could help us to understand the reasoning behind your review.

There is indeed opportunity for internal growth and we do encourage our employees to apply internally for interesting positions. In case we can support you with further development, please approach your manager or contact HR.

Thank you, hope to hear from you soon.

-HR

Es zählen nur Zahlen wer nicht gefällt oder eigene Ansichten vertritt wird aussortiert

1,6
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat bis 2017 bei Global Blue Service Company Austria in Wien gearbeitet.

Gut am Arbeitgeber finde ich

Es war mal gut...

Schlecht am Arbeitgeber finde ich

Das HR versucht Mitarbeiter gegeneinander auszuspielen. Von unglaublichen Dingen wurden mir aus Frankfurt berichtet dort hat man sich gegen die Belegschafft verschworen und störer mit Gerüchten und Lügen entsorgt. Von diesen Machenschafften bekommt aber ganz oben nichts mit. Ich kann nur hoffen das die ehmaligen Kolleginnen und Kollegen etwas besseres finden und für die Aktionen die stattgefunden die richtigen zu Rechenschafft gezogen werden.

Verbesserungsvorschläge

Dafür ist es zu spät

Image

man muss nur ein wenig googlen um zus ehen das man nicht gerade für eine beliebte Firma arbeitet auch wenn es anders behauptet wird

Work-Life-Balance

Anrufe jederzeit aber keine Vergütung

Umwelt-/Sozialbewusstsein

nicht vorhanden

Kollegenzusammenhalt

viele lästereien und die Führungsebene ist gerne dabei

Umgang mit älteren Kollegen

werden immer weniger da man aussortiert

Vorgesetztenverhalten

leider beschämend viel täuschung und getue

Arbeitsbedingungen

bloss nix anschaffen was den Arbeitsplatz komfortabler macht

Kommunikation

findet nicht statt

Gleichberechtigung

alle werden gleich behandelt aber wer gut schauspielern kann und andere an den Pranger stellt wird bevorzugt

Interessante Aufgaben

sehr eintönig


Arbeitsatmosphäre

Karriere/Weiterbildung

Gehalt/Sozialleistungen

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear colleague,

we are sorry that you have this perception and that you did not work together with us on improving. We need direct and open feedback as a big organization as Global Blue is a team.

We wish you the best for the future

regards
Lukas

Großartige Möglichkeiten und Arbeitsumfeld

4,5
Empfohlen
FührungskraftHat zum Zeitpunkt der Bewertung im Bereich IT bei Global Blue (Wien / Österreich) in Wien gearbeitet.

Arbeitsatmosphäre

Nach Jahren von vielen Veränderungen hat sich eine Stabilisierung im Senior Managements sehr positiv auf die Zufriedenheit ausgewirkt.


Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear Colleague,

thank you very much for your review, we are delighted that the hard work of every single employee pays off and we are becoming a better organization every day.

If you have any suggestions on how we can improve that even further, please contact us anytime.


br
Lukas

Leider nicht mehr wie früher

2,3
Nicht empfohlen
Ex-FührungskraftHat bis 2017 im Bereich IT bei Global Blue Service Company Austria in Wien gearbeitet.

Gut am Arbeitgeber finde ich

Der Aufgabenbereich ist recht interessant.

Schlecht am Arbeitgeber finde ich

Mittlerweile regiert überall der Sparstift. Die Braut wird für den neuerlichen Verkauf herausgeputzt.

Verbesserungsvorschläge

Langfristig zählt am Markt nicht nur Return on Investment. Die Konkurrenz ist mittlerweile dabei stark aufzuholen.


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear collegaue,

thank you for the review, we take critical input seriously!

Times of change are always difficult and change processes are stressful for any organization. However we do our best to overcome the challenges that we face and to get to the result we are always aiming for - to become a better organization.

We honestly wish you all the best for your future private and professional challenges, you are always welcome to come and visit us at the offices we have worked together.


br
Lukas

The company got better over time and currently I enjoy working here more than before

4,6
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung bei Global Blue Service Company Austria in Wien gearbeitet.

Arbeitsatmosphäre

I have worked for this company for 5 years, and the company went through many transformations (management changes, restructuring) which were not easy for all of us and caused a lot of frustration.
The only reason why I stayed was because my my department was quite stable and my upper managers were very reasonable even in those hard times, in other departments it was worse.
Since the latest CEO and management change, the company has transformed again, but this time there is finally a good direction, and a long term strategy. It is obvious that the current CEO is focusing on stability and we don't expect any change in management or any restructuring anytime soon.

Also, an improvement is that we have a Worker's Council.

Image

No idea how the internal image of GB is compared to the outside image because GB is not very well known by people in Europe.

Work-Life-Balance

Generally quite ok. No issues with vacation approvals. Flexible work times and can take some time off if you have some overtime.

Karriere/Weiterbildung

Changing internally after a while is possible, since it is a big company there are many oportunities.
Language courses are being offered (english, german).
There are not many professional trainings offered altough there should theoretically be some budget reserved for trainings, some teams get this, and others not.

Gehalt/Sozialleistungen

Salaries are paid on time, never had any delays. Salaries can be quite good in GB compared to the market (but of course it depends on the skills and how you negotiate).

Kollegenzusammenhalt

This is the best part of GB, the colleagues are friendly and helpful. It is a multinational and multicultural environment which I can see as a big plus.

Umgang mit älteren Kollegen

no issues here.

Vorgesetztenverhalten

The company is quite big so I cannot generalize, but in my department there is open communication between management and employees, and nothing frustrating or ridiculous going on.
There are 2-3 frustrating managers around but I am happy to not have anything to do with them.

Arbeitsbedingungen

The office looks good (google Rivergate). There is a temperature difference between floors and some people complain that it is too hot in summer on the upper floors and too cold on the lower floors, but this is an issue of the building, not a GB issue.

Kommunikation

Cross department communication could be better.

Gleichberechtigung

no issues here.

Interessante Aufgaben

There were times in the past when the workload was absolutely crazy (it also had to do with certain managers pushing for insane project deadlines). Fortunately management changed, the workload is now reasonable with realistic deadlines.
The best is that we work by owr own on our goals and projects, being supported but not micromanaged.


Umwelt-/Sozialbewusstsein

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear colleague,

thank you very much for your review, we invite you to continue to work together with us to make Global Blue a great place to work. This process is never completed.

If you have any suggestion or ideas on how we can reach this common goal, please contact us anytime.

regards,
Lukas

Probably worst company, ever.

2,2
Nicht empfohlen
Ex-FührungskraftHat bis 2014 im Bereich IT bei Global Blue in Wien gearbeitet.

Gut am Arbeitgeber finde ich

Honestly, there´s not much I could say...

Schlecht am Arbeitgeber finde ich

There is so much. I´d probably waste a couple of hours of my life to nail it down.

Verbesserungsvorschläge

Fire your "Management" and get some good people on board.

Arbeitsatmosphäre

Extremelly high fluctuation.

Image

No one knows this company

Work-Life-Balance

forget your life - you´ll spend hours and hours and hours... fixing failing and crashing systems

Kollegenzusammenhalt

The only thing that kept me happy - cool chaps.

Vorgesetztenverhalten

Not able to come to a conclusive, sustainable decision. No clue about leadership or management.

Arbeitsbedingungen

well, this improved a bit with the move to the new office.

Kommunikation

No clue about anything that happens on top management level. Every decision was made in secrecy.

Gehalt/Sozialleistungen

Not over the top, but okay.

Interessante Aufgaben

Crashing systems - permanently.


Karriere/Weiterbildung

Umgang mit älteren Kollegen

Gleichberechtigung

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear Madam, dear Sir,

Thank you for the review, we are always open for critical and constructive feedback and input, of course also from former colleagues.

As we all know 2014 was a challenging and difficult year for Global Blue, some tough decisions had to be taken, especially from the Management, that you were a part of.

Unfortunatly you were not able to see all the great progress we made in the last two years, so we understand a certain critical view on the company. Maybe after two years your opinion might change, also since your observations might not be fully up to date.

We wish you the best for your future.

Br
Lukas

Solid improvement

3,9
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT bei Global Blue Service Company Austria in Wien gearbeitet.

Arbeitsatmosphäre

People are generally open minded and helpfull.

Work-Life-Balance

The pile of work would have potential to stress out everyone but its is agreed to work things out from the top as good as possible

Karriere/Weiterbildung

There are sometimes trainigs for specificare short term needs but could be more aligned to the interests and mid to long term goals

Umwelt-/Sozialbewusstsein

Nothing Special here

Kollegenzusammenhalt

Lots of activities. Super workers council.

Vorgesetztenverhalten

Managers are good in representing the interests of their teams. A bit more empathy to other teams and departements could improve the work

Arbeitsbedingungen

Top

Kommunikation

Good improvements here. Less promises more facts. Still usual political talks in parts or the organization. The journey looks promising

Gleichberechtigung

Woman are treated equally. Different cultures and nationalities work together side by side. Professionality is more important than differences

Interessante Aufgaben

Therefore a lot of interesting topics but its hard to break out of tradition. Improvements come along in rather small portions. The need is identified and addressed the strategy


Image

Gehalt/Sozialleistungen

Umgang mit älteren Kollegen

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear colleague,

thank you very much for your open review and supporting us in becoming a better company and team.

We are happy to get any suggestions for improvment and to work together with you!

If you want to talk to us and share your ideas or suggestions, please contact us anytime.

regards
Lukas

International, colorful, different

3,7
Empfohlen
Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich Finanzen / Controlling bei Global Blue Service Company Austria in Wien gearbeitet.

Gut am Arbeitgeber finde ich

International enviroment

Schlecht am Arbeitgeber finde ich

Due to endless changing of management the company appears unstable.

Verbesserungsvorschläge

Organize more events to bring people together.


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Sozialleistungen

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?ZustimmenZustimmen?MeldenTeilen

Arbeitgeber-Kommentar

Dear colleague,

thank you very much for your feedback, it is much appreciated.

As HR has been restructured recently, we are setting up our internal processes as well as how we will approach our duty towards the workforce in future.

Internal events, inter-department communication evenings and bringing the teams closer together is a very important matter for us and you will be informed about the first highlights in the near future.

If you have a certain suggestion or idea, please let us know and use our email address:

FeedbackMakesUsBetter@globalblue.com


Again, thank you for your review and please keep on your effort to work with us to make Global Blue a great place to work.

regards
Lukas

Wir setzen auf Transparenz

So verdient kununu Geld.

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