- Sacramento Natural Foods Cooperative, Inc.03.März 2018
What I was told to expect of my employment during my week of training (Immersion week) is vastly different from how the company culture is working in the Front-End department. I have been here a while now, and I can honestly say there is no communication between management and staff, no coordination, and a lack of camaraderie at all. We have what seems like five or six managers now, and only one or two of them are easy to talk to and do not make me seem like I am wasting their time or depriving them of something. Don't believe the hype they sell you during training; the people who train you have not worked the Front-End in about 40 years, if ever, so they have no idea how "corporate" the department is now. A lot of unnecessary changes have been made. (Like Helper Clerks can no longer talk to us cashiers about "non-work related" topics, even when there are NO customers in the store and they have nothing to do.) Trash like that.
There are only two managers I feel comfortable talking to, asking questions, etc. Management needs to be trained on how to treat people and make what is supposed to be a "hippy store" feel progressive and less like a corporate front.
Co-Workers are great when we are allowed to talk to one another and the veteran workers are not afraid to help train you, answer questions you have, make suggestions, or tell you the truth about what it is like to work at the Co-op.
Front-End Management is really bad with internal communication in my opinion. They obviously do not fill each other in on important info having to do with cashiers and helper clerks, schedules are mixed around and messed up pretty annoyingly, among other things.
Umgang mit älteren Kollegen
There are two Helper Clerks who are at least 60-70 years old, and about the same number or more for Cashiers.
Karriere / Weiterbildung
I am not sure. There is another cashier colleague I have who has worked for the co-op as a cashier since 2003. Doesn't seem like people move up to management positions often because apparently management is not protected by the union.
I know multiple people who are both Helper Clerks and Cashiers that have complained about their college schedules not being accommodated, not only because scheduling is based on seniority (which there is nothing wrong with), but whoever is in charge of schedules is honestly really bad at it. Scheduled hours here are really awful in my opinion; if you are not willing to work really late in the evening/night then your whole day will be spent at the Co-op. My last retail job did not have this issue at all so I think they need to revise how shifts are set up, because if you are not high up on the seniority list you will have a hard time managing work-life unless you live down the street from the store. Also try not to request time off, even for a doctor's appointment; I did so a few times and my hours were not rescheduled so I only worked about 3 days instead of 4. I know one helper clerk who asked for two days off during one week and they only scheduled her for two days instead of replacing the hours.
Am I proud to work for my company? No. Why? The company image is not what they say it is for the Front-end dept. I don't know if it is the same for other departments, but I feel what we were told in training and what was presented to the public was almost completely false, though no intentionally.
- Front-End Department needs to be completely revamped and there needs to be more communication between managers and managers + employees. Some of the managers and veteran employees (specifically at the customer service desk) can seem very standoff-ish or downright unfriendly day in and day out. Scheduling and shift arrangements need to be improved greatly. When people request time off it should be assumed they want those hours replaced for later that week. Admin and HR need to get with the times.
There's an abundance of good, tasty food with a wonderful quality of ingredients included. Everyone I have met from the other departments are really good-natured people and easy to talk to. The wages and benefits are wonderful, and the location of the co-op is great in my opinion.
lack of communication in my department; it's obvious HR and Admin no nothing about the front-end anymore; shift set up is awful; it seems really awful to call out sick even when you are feeling your worst but we have so many obviously ill customers come in and pass stuff over to us that you will get sick a lot unless you have a teflon-strong immune system, but that's not the co-ops fault.
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- FirmaSacramento Natural Foods Cooperative, Inc.
- JobstatusAktueller Job
- Position/HierarchieAngestellte/r - Arbeiter/in