- Branch staff are very isolated and it's so good to see how other branches do their thing. More collaboration between branches, more opportunities to shadow or work a few days at other locations. More public-facing staff, fewer behind-the-scenes staff.
Lots of opportunities for professional development, training, innovation, and collaborating with colleagues across the system.
I wish NYPL worked harder to keep employees. The turnover among librarian staff is very high, and administration truly needs to improve staffing levels if they want to continue to provide high quality service. There's no chance to train your replacement, because they don't start hiring someone until you've left. For a while there, the policy was "we'll give your branch a new staff member when you've lost two permanently." So everyone has to do more than their own job. The separation of responsibilities between job classes (clerks, information assistants, and librarians) has become truly blurred, and the compensation between those jobs is nowhere near comparable. Everyone's expected to do everything.
Administration often tries new things without getting input from the people whose jobs the changes will actually affect: front-line staff at the branches. Not to mention the high turnover of senior administration.
Be ready to work hard and get swept along with a tide you can do nothing about. It's a great experience for a while but not forever.