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24-7 In Touch Contact Center:What's it like to work here?

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Reviews for 24-7 In Touch Contact Center

Review factors

Feel-Good Factor

Company Culture
3.80
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.20
Internal Communication
2.40
Office / Work Environment
3.80
Environmental Friendliness
2.60
Work-Life Balance
2.80
Challenging Work
2.40
Inclusive / Diverse
3.60

Career factor

Gender Equality
4.20
Attitude towards older colleagues
3.40
Career Development
3.20
Overall compensation for your work
3.60
Company Image
2.60
Job Security
3.20
Handicapped Accessibility
4.20
Workplace Safety
3.00
Benefits

The following benefits are offered

Flex. working hours in 1 of 5 reviews Parking in 3 of 5 reviews Easy access to public transportation in 2 of 5 reviews No stock or equity options No defined contribution plans/company 401(k) No onsite daycare facility No reimbursed daycare No ability to work remotely Desirable office location in 2 of 5 reviews No tuition assistance No Paid Parental Leave No defined contribution company match/employer 401(k) match No flexible spending account Paid time off in 2 of 5 reviews Healthcare (including vision and dental) in 3 of 5 reviews No relocation allowance No life insurance

The following perks are offered

On site cafeteria in 2 of 5 reviews Free (company provided) Meals in 1 of 5 reviews Health and wellness programs in 1 of 5 reviews Employee discounts in 2 of 5 reviews No vehicle allowance Employee events in 2 of 5 reviews Pet friendly/Pets allowed in 1 of 5 reviews No fitness center on site Free Snacks/Drinks in 1 of 5 reviews
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Reviews

Suggestions for improvement

  • Better benefits and work/life balance.

What I like about the company

HR has been wonderful for huge life events like the death of my brother and some other family crises.

What I dislike about the company

Need better/more benefits, better sick day options, should provide free water, coffee and tea, better overflow parking, and stop changing schedules every 3 months.

Company Culture
2.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
4.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
1.00
Challenging Work
2.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    24-7 In Touch Contact Center
  • City
    Clearwater
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
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Suggestions for improvement

  • Clean out your leadership group and consider better healthcare benefits.

What I like about the company

I made a lot of friends and I did learn a lot about myself, along with how to be a stronger person in general.

What I dislike about the company

The leadership group is a disaster, full of people who aren’t held accountable for the fact that they do nothing but gossip and sit on YouTube. The issue with bed bugs is just sad.

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
2.00
Challenging Work
1.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    24-7 In Touch Contact Center
  • City
    Clearwater
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered

Suggestions for improvement

  • raises every year. set schedule.

What I like about the company

liked working the 6-3 shift. then they changed the schedule illegally

What I dislike about the company

team lead was not supportive of the team. changed schedule with notice

Company Culture
5.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive / Diverse
2.00
  • Company
    24-7 In Touch Contact Center
  • City
    Clearwater
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

Suggestions for improvement

  • Retirement plans would be an improvement

What I like about the company

Positive development and growth

What I dislike about the company

They have health insurance but not 401k

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    24-7 In Touch Contact Center
  • City
    Clearwater
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 19.Apr 2018
  • Employee

Suggestions for improvement

  • Better communication and systems that work properly and better chairs and computers.

What I like about the company

Good people with good culture. Events and food provided regularly.

What I dislike about the company

Not observing holidays or having holdiay pay.

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Desirable office location is offered Healthcare (including vision and dental) is offered
  • Company
    24-7 In Touch Contact Center
  • City
    Clearwater
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Employee events is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered