Skip over menu?
  

24-7 In Touch Contact Center:What's it like to work here?

United States Industry Other Industries
Skip over sub-menu?
On the HR or Talent Acquisition team? These reviews are waiting for your response. Get access to receive new review notifications right to your inbox for free.

Reviews for 24-7 In Touch Contact Center

Review factors

Feel-Good Factor

Company Culture
3.50
Support from management
3.00
Teamwork
4.50
Freedom to work independently
4.50
Internal Communication
2.50
Office / Work Environment
3.50
Environmental Friendliness
4.00
Work-Life Balance
3.50
Challenging Work
3.00
Inclusive / Diverse
5.00

Career factor

Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Company Image
5.00
Job Security
1.50
Handicapped Accessibility
5.00
Workplace Safety
3.50
Benefits

The following benefits are offered

Flex. working hours in 2 of 2 reviews Parking in 2 of 2 reviews Easy access to public transportation in 2 of 2 reviews No stock or equity options 401(k) in 1 of 2 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 1 of 2 reviews No desirable office location No tuition assistance No Paid Parental Leave No defined contribution company match/employer 401(k) match No flexible spending account Paid time off in 2 of 2 reviews Healthcare (including vision and dental) in 2 of 2 reviews No relocation allowance No life insurance

The following perks are offered

No on site cafeteria Free (company provided) Meals in 1 of 2 reviews Health and wellness programs in 1 of 2 reviews Employee discounts in 1 of 2 reviews No vehicle allowance Employee events in 1 of 2 reviews No dogs allowed Fitness center on site in 1 of 2 reviews Free Snacks/Drinks in 1 of 2 reviews
Filter reviews

Filter

Reviews

Suggestions for improvement

  • Make sure managers are fully qualified for the position and have the resources to assist those directly under them, equally and w/o prejudice

What I like about the company

Independence within your work shift (work alone or with others) Flexible schedules and dress code. Ease of access within the building. Onsite product events. Food trucks available every pay day. Varied business/employment opportunities.

What I dislike about the company

Such diversity among employee's can create "cliques". Team leads personal bias played too strong a roll in employee affairs. Management was often lacking with providing new information within a timely manner

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    24-7 In Touch Contact Center
  • City
    Mesa
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered
Have a question about 24-7 In Touch Contact Center? Get answers from others who know this company!

Suggestions for improvement

  • Try not firing good employees before you really see what's going on.

What I like about the company

Training is the best part. The work is a bit much and the expectation is really above pay

What I dislike about the company

Workload and not looking into true causation of employee happenings.

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
2.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    24-7 In Touch Contact Center
  • City
    Mesa
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Fitness center on site is offered