Worse company ever. They do not give raises. No matter how long you have worked there the rate of pay will never go up by even 1 cent
Support from management
What leaders? The supervisors that are putting people on final warnings because they have a quota for that??
Office / Work Environment
The most stressful job I have ever had. Supervisors expect the best when they cant perform any better.
In three months, I was #7 out of over 200 agents. My reward? A final warning about not making enough conversation on the call. Funny they gave me a great survey, one call resolution but your concerned with how their weather is?! Spectacular.
Suggestions for improvement
- Take action. Don't fire your good employees because of quota. Open your eyes to the racism there and Human Resources take action when you get a report of racism. Give your employees raises and incentives.
What I like about the company
What I dislike about the company