Skip over menu?
  

24-7intouch:What's it like to work here?

United States Industry Consulting
Skip over sub-menu?
24-7intouch24-7intouch24-7intouch
This company does not
provide content for this profile
Is this Your Company?
Claim your profile now

Review averages

  • 49 employees say

    Excellent (19)
    38.775510204082%
    Good (12)
    24.489795918367%
    Satisfactory (11)
    22.448979591837%
    Subpar (7)
    14.285714285714%
    3.43
  • 2 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    50%
    Subpar (1)
    50%
    2.29

Reviews for 24-7intouch

Reviews - What employees say

3.43 Employees say
2.29 Applicants say

Suggestions for improvement

  • There is a very hard push for efficiency that needs to lax by about 10%

What I like about the company

I’ve worked for the same company in Texas and now in Colorado. This an amazing company to work for no matter the location! The environment is incredible! The people that you work with are awesome, my boss, the operations manager and the pay!! The hours are based on your availability. Also, they have different campaigns to choose from, so you can choose what you do! If you get sick of one campaign or find that is not the right fit, then switch it up and switch up your life! There are great benefits, pto and opportunities to grow within the company!!

What I dislike about the company

Your schedule will change every quarter based on your ranking! This is not necessarily a bad thing when you’re a badass,}

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    24/7 intouch
  • City
    Aurora
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered Pet friendly/Pets allowed is offered

Suggestions for improvement

  • I think the biggest improvement would be the ability to have a permenant schedule instead of it changing on a weekly basis. Ita hard to make doctors appointments or even plans because your schedule can changw at the last minute. Also the computer equipment needa to be updated so that we could be more proficent.

What I like about the company

Very flexiable with scheduling. They are also very understanding should a personal or medical issue arrise and you need time off. Also works around any disabilites you may have.

What I dislike about the company

Management should keep employees more update on changes that are made by yhr client so that we are aware of them before a problem arrises.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    24-7 Intouch
  • City
    Largo
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered

Suggestions for improvement

  • Higher standards in hiring, seriously a couple girls fought outside my training room and they still got to keep their jobs. Really utilize peoples education and experience. Actually enforce the dress code it doesn't have to be high school level but I literally saw someone in the shortest shorts I've ever seen in all my days; a potential client would not want to see that.

What I like about the company

The large amount of people in the company gives you opportunities to make decent work friends. They seem very eager to give people opportunities to move to different departments and discover what they really want to do. Some departments have a better company culture than others so it really depends which LOB you work for. The training was 2 weeks so I didn't feel like I wasn't educated before I was expected to take calls. Everyone in training is really supportive and try to help you feel comfortable.

What I dislike about the company

I disapprove of the mass hiring process I think it causes some people with experience or education to to pushed into departments where they are doing entry level work when they could be doing more. It is hard to be pushed into a department I have no passion for when there is a different department that I have experience in just because they are doing mass hires for one LOB. I also don't like the lack of enforcement of rules. I try to follow the rules but I get micromanaged but other employees are constantly ignoring them but nothing is ever said. So bad behavior is tolerated and it passes down to the next training group. I understand turnover is high in a call center but they are not going to run out of applicants in this stagnant market so hold them to a higher standard.

Company Culture
3.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    24-7 Intouch Inc.
  • City
    Mesa
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Vehicle allowance is offered Employee events is offered

Other company profiles


Other visitors also viewed

Review averages

  • 49 employees say

    Excellent (19)
    38.775510204082%
    Good (12)
    24.489795918367%
    Satisfactory (11)
    22.448979591837%
    Subpar (7)
    14.285714285714%
    3.43
  • 2 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    50%
    Subpar (1)
    50%
    2.29

kununu score comparisons

24-7intouch
3.39
51 reviews

Industry average (Consulting)
3.77
109,281 reviews

kununu average
3.38
3,574,000 reviews