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24-7intouch:What's it like to work here?

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Reviews for 24-7intouch

Review factors

Feel-Good Factor

Company Culture
3.66
Support from management
3.28
Teamwork
3.79
Freedom to work independently
3.70
Internal Communication
3.39
Office / Work Environment
3.52
Environmental Friendliness
3.31
Work-Life Balance
3.21
Challenging Work
3.20
Inclusive / Diverse
4.09

Career factor

Gender Equality
4.10
Attitude towards older colleagues
3.96
Career Development
3.20
Overall compensation for your work
2.90
Company Image
3.30
Job Security
3.13
Handicapped Accessibility
4.11
Workplace Safety
3.71
Benefits

The following benefits are offered

Flex. working hours in 14 of 49 reviews Parking in 19 of 49 reviews Easy access to public transportation in 22 of 49 reviews Stock or equity options in 1 of 49 reviews 401(k) in 9 of 49 reviews Onsite daycare facility in 1 of 49 reviews Reimbursed daycare in 1 of 49 reviews Ability to work remotely in 4 of 49 reviews Desirable office location in 10 of 49 reviews Tuition assistance in 7 of 49 reviews Paid Parental Leave in 4 of 49 reviews 401(k) Match in 4 of 49 reviews Flexible spending account in 2 of 49 reviews Paid time off in 19 of 49 reviews Healthcare (including vision and dental) in 24 of 49 reviews No relocation allowance Life insurance in 9 of 49 reviews

The following perks are offered

On site cafeteria in 17 of 49 reviews Free (company provided) Meals in 6 of 49 reviews Health and wellness programs in 14 of 49 reviews Employee discounts in 15 of 49 reviews Vehicle allowance in 5 of 49 reviews Employee events in 20 of 49 reviews Pet friendly/Pets allowed in 5 of 49 reviews Fitness center on site in 3 of 49 reviews Free Snacks/Drinks in 7 of 49 reviews
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Reviews

Company Culture

Good, but flaws

Suggestions for improvement

  • Thr attance policy needs to be revised.

What I like about the company

The people are bright, and fun to work with. There are goals to be maintained, but there are things that is totally beyond your control.

What I dislike about the company

The goals, and the attendance points.

Company Culture
1.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    24-7 Intouch
  • City
    Clearwater
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
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Suggestions for improvement

  • Attendance policy as well as the training.

What I like about the company

Laid back environment for the most part. Overtime is offered frequently.

What I dislike about the company

The attendance policy needs to be redone.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    24/7 InTouch
  • City
    Mesa
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered

Suggestions for improvement

  • There is a very hard push for efficiency that needs to lax by about 10%

What I like about the company

I’ve worked for the same company in Texas and now in Colorado. This an amazing company to work for no matter the location! The environment is incredible! The people that you work with are awesome, my boss, the operations manager and the pay!! The hours are based on your availability. Also, they have different campaigns to choose from, so you can choose what you do! If you get sick of one campaign or find that is not the right fit, then switch it up and switch up your life! There are great benefits, pto and opportunities to grow within the company!!

What I dislike about the company

Your schedule will change every quarter based on your ranking! This is not necessarily a bad thing when you’re a badass,}

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    24/7 intouch
  • City
    Aurora
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered Pet friendly/Pets allowed is offered
  • 20.Mar 2019
  • Employee

Company Culture

Although there’s the “10 Things”, upper leadership doesn’t care about people.

Support from management

There’s zero support from upper management. Just get it done with no directive.

Office / Work Environment

Filthy.

Environmental Friendliness

No recycling

Work-Life Balance

The absolute worst. Be prepared to hand your life over.

Workplace Safety

Constant accidents

Suggestions for improvement

  • Care about people and employee retention.

What I like about the company

The dress code, or lack thereof.

What I dislike about the company

It’s not professional. No one helps, and instead prefers blame. There’s no holiday pay, vacation hours are far below industry standards

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Paid time off is offered
  • Company
    24-7 Intouch Inc.
  • City
    Altamonte Springs
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Executive leadership
  • 17.Mar 2019
  • Employee

Company Culture

All smiles and fun toys/games in break areas, and presenting an image of a great company culture. But it's completely hollow and never amounts to improvements in an meaningful sense.

Support from management

Most managers/TLs are good with support, the issue starts at the OM level normally.

Suggestions for improvement

  • Stop wasting money on frivolity and look at better compensation, benefits, and equipment for your employees if you want them.to stick around and meet metrics consistently.

What I like about the company

The ability to move lines of business to find a good fit for your personal skill set.

Company Culture
2.00
Support from management
4.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Paid time off is offered
  • Company
    24-7intouch
  • City
    East Mesa
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Production
  • 14.Mar 2019
  • Employee

Suggestions for improvement

  • Cheaper prices for products in Avanti Market. Open an office North of Port Richey, Florida.

What I like about the company

Very diverse group of co-workers. NO discrimination of anyone.

What I dislike about the company

There is nothing I dislike.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Desirable office location is offered
  • Company
    24-7intouch
  • City
    Tampa
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered

Suggestions for improvement

  • Talk to employees and work with them if they aren't able to work evenings and weekends. Try to remember that we are people.

What I like about the company

Great training and really nice co-workers. Lots of team meetings and sometimes free lunches were provided. There was also a deli in the building.

What I dislike about the company

They would only give the prime work schedules to employees who reached a certain goal. Regardless of weather you could work a later schedule or not. They weren't flexible in changing your schedule. Sometimes the team leads were not very supportive during

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    24/7 Intouch
  • City
    Aurora
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered

Suggestions for improvement

  • I think the biggest improvement would be the ability to have a permenant schedule instead of it changing on a weekly basis. Ita hard to make doctors appointments or even plans because your schedule can changw at the last minute. Also the computer equipment needa to be updated so that we could be more proficent.

What I like about the company

Very flexiable with scheduling. They are also very understanding should a personal or medical issue arrise and you need time off. Also works around any disabilites you may have.

What I dislike about the company

Management should keep employees more update on changes that are made by yhr client so that we are aware of them before a problem arrises.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    24-7 Intouch
  • City
    Largo
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered

Suggestions for improvement

  • I would try to be more diverse when hiring people

What I like about the company

Working here is very different. It feels more like family.

What I dislike about the company

Nothing i like where I work. Maybe better shift times

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00
  • Company
    24/7 In Touch
  • City
    East Las Vegas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • I would add 401k and life insurance

What I like about the company

I have an awesome team leader who has worked with me and my sick days. She is very understanding and has an open door policy.

What I dislike about the company

Really nothing much that I disapprove. Awesome environment

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Easy access to public transportation is offered Desirable office location is offered Healthcare (including vision and dental) is offered
  • Company
    24-7intouch
  • City
    East Mesa
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered