- AA Computer Services08.Dec 2015
It is laid back, but it lacks some level of professionalism. Often times Management asks questions about employees that should be asked directly instead of asking another management member. "Crap talking" occurs quite often.
Support from management
Decisions made are not up to discussion with employees.
There are many questionable decisions being made that are not up to discussion with employees.
Freedom to work independently
There is very little autonomy. Documentation is not done consistently. Alot of questions would be answered if proper documentation and autonomy was done consistently.
It does occur, but not to the level that is required for this line of work. Often other employees do not know what is being done with a current job. If not this, management doesn't always verbally communicate changes in jobs or circumstances. Misinformation is quite common as many assumptions are made about theoretical situations rather than what is actually going on.
Tickets are consistently updated with relevant information to aid other works in finishing jobs.
Equality is neither denied or promoted within the company.
Attitude towards older colleagues
Older collages are supported if they have been within the company for so many years. Generally speaking, this company seeks out younger employees. The older employees have seniority, but only a select few have this privilege.
There is no real incentive for continued career growth. It is suggested, but not required nor rewarded.
Overall compensation for your work
There are no real benefits besides paid time off (PTO). There are company potlucks (Thanksgiving) and Christmas Parties.
Office / Work Environment
Never received training. Had to aquire the neccessary skills on my on volition. No room for growth no real incentive for seeking higher education.
Fair Work life balance. Rotating Saturday Shifts and on-call support.
7:30 AM to 7pm Mon - Fri
10:00 AM - 2PM Saturdays.
On the surface, the company does care about its image, but in practice many employees question their image and what it truly is.
If you perform your duties marginally well, your job security is guaranteed. However, there have been times were employees have been fired for arbitrary reasons (as previously mentioned). Several times employees were let go because they continued presence was not desired.
There are accessibility options for customers, but they could also be applied to disabled employees. There isn't much emphasis on providing accessibility options for disabled employees.
There is little to no training as far as OSHA standards are concerned. However, we do not generally work with hazardous materials (outside of the general shock hazard).
It is usually the employee's responsibility to know the safe guidelines of operating the equipment on premises.
You must be able to perform jobs on occasion you would not normally do. Some challenge comes from inconsistent documentation or lack of job structure. Definite skill ceiling once you have been employed at this company for so many years.
Inclusive / Diverse
Diversity is more so a requirement, and it is generally not rewarded when one is diverse. More diverse candidates should seek employment elsewhere. Diversity here is promoted just to be able to perform a given task without the need to outsource to different resources.
Suggestions for improvement
- Add more structure. Add an incentive for technicians to achieve higher education (outside of personal merit) that is desired of them.
What I like about the company
Provided a chance to learn many different things at once.
Provided more opportunity for new employees to get off the ground.
More laid back office nature.
What I dislike about the company
Lack of Structure
Lack of Professionalism in some circumstances.
No real incentive for job growth and improvement
No real incentive to further one's education.
Workplace can be toxic at times.
The following benefits were offered to me
- CompanyAA Computer Services
- Are you a Current or Former Employee?Former job since 2009