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AARP:What's it like to work here?

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Review averages

  • 89 employees say

    Excellent (55)
    61.797752808989%
    Good (23)
    25.842696629213%
    Satisfactory (6)
    6.7415730337079%
    Subpar (5)
    5.6179775280899%
    3.97
  • 1 applicant says

    Excellent (1)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    4.90

Company summary

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AARP is the nation’s largest nonprofit, nonpartisan organization dedicated to empowering people to choose how they live as they age. AARP helps people turn their goals and dreams into real possibilities, strengthens communities and fights for the issues that matter most to nearly 38 million members and their families. With a focus on healthcare, financial security and personal fulfillment, we exhibit this same focus in the benefits we offer our employees. Our programs, services and offerings are all designed to enable people to experience the Real Possibilities available to them.  

At AARP, we work hard towards identifying and ultimately tackling the issues that matter most to our members, their families and communities as a whole. AARP fights for the 50 + at the local, state and national levels. It is our mission to create real possibilities for our members and to do so, we go to battle every day to provide every individual with the opportunity to live their best life.

We need to get rid of the outdated stereotypes about aging and spark new solutions, so more of us can choose how we want to live as we age. For young people, living to 100 is not a pipe dream, it's a real possibility”. Jo Ann Jenkins, AARP CEO

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Numbers

Employees

1,001-5,000 employees

Company info

Who we are

Products, services

AARP is leading a revolution in the way people view and live life after 50. AARP helps people turn their goals and dreams into real possibilities, strengthens communities and fights for the issues that matter most to families such as healthcare, employment security and retirement planning. We exhibit this same focus in the benefits we offer our employees. Our programs, services and offerings are all designed to enable people at whatever age they are to experience the Real Possibilities available to them.

With AARP, our customers have access to the following benefits: Disrupt Aging, Caregiving, Work & Jobs, Social Security, Savings & Planning, Personal Fulfillment, Healthy Living, Housing, Hunger, Income, Isolation, Though Leadership, Advocacy, and Medicare.                                                                          

Company outlook

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For 60 years, AARP has been involved in advocacy, service and innovation. Much of what we do and our corporate culture has been shaped by the people who came before us—in particular AARP's visionary founder, Dr. Ethel Percy Andrus.

Many people have heard the Chicken Coop story, but most don't realize how revolutionary it was back in the 1940s for Dr. Andrus to implement her vision to improve the lives of older Americans by standing up for injustice and transforming the marketplace so that more people can choose how they live as they age.

Her drive, compassion, and entrepreneurial spirit inspire everything we do today!

Benefits

AARP is leading a revolution in the way people view and live life after 50. We practice what we preach here at AARP and exhibit this same vigor through the benefits we offer our employees. With a focus on health, wealth and self we offer a fully flexible, comprehensive package that helps our employees live their best lives, grow personally and professionally, and get rewarded for the results they deliver. Each year, you have the opportunity to select the benefits that suit you (and your family) best including- medical, dental, vision, life insurance, flexible spending account, and legal services. 

In addition to annual vacation, paid holidays and sick leave, AARP offers flexible work arrangements; paid and unpaid leave programs, including caregiving leave, parental leave and community service days; a phased retirement program; renewal (paid sabbatical for long term employees); and more.

Health is a top priority at AARP. We offer programs that fit the needs of our employees and their families such as highly competitive health coverage, fitness centers, wellness programs, employee assistance resource groups and local community events that support a healthy lifestyle.

Location


  • 601 E Street, NW
    Washington DC, 20049
    United States
Domestic locations

Washington DC

For applicants

Videos

2019 Washington Post Top Workplace
What’s It Like Working at AARP?
Millennials Show Us What ‘Old’ Looks Like | Disrupt Aging

What we offer

What is special about working for us?

At AARP, we truly believe that our people are the most important component of our success. We continuously strive to attract and employ exceptionally talented people who are focused and committed to making a huge contribution towards the overall success of the company. We look for passionate, energetic and innovative people who are dedicated to driving our mission forward and producing superb results for our members. 

AARP is dedicated to a progressive work environment in which employees have the opportunity to grow in their current roles as well as build out a career to meet their highest aspirations. In order to deliver on our mission to serve all people 50-plus, our organization is committed to fostering and maintaining a collaborative environment where learning, teamwork and innovation are the hallmarks of our everyday work and diversity is the cornerstones of our mission and culture.

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How would we describe the company culture?

We believe that no one’s possibilities should be limited by their age, and nowhere is this more important than in our workplace. Having multiple generations and a diverse workforce spurs us to be more innovative as we work to challenge outdated stereotypes and spark new solutions. It’s our diversity of age, experience and perspectives that empowers us to be thought leaders. No matter which office you’re in, AARP helps you reach your full potential as you make a real difference in people’s lives. 

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What else should applicants know about us?

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Founded: 1958

Sector: Advocacy and education

Headquarters: D.C.

Local Employees: 1,524

Total employees: 2,306

Locations in D.C. area: 3


This powerful advocacy and lobbying organization represents the interests of the nation's elderly population. The organization's benefits package is designed to be in line with its goal of increasing quality of life as people age. AARP gives employees financial security and better access to health care, including pensions and 401(k) plans. The organization recently completed a reorganization of its content departments that cut some jobs in the firm's headquarters in Washington, D.C., but 169 new hires are planned for the next year, managers said.

Job Insights

Director, Business Optimization

Crystal Roach, Director, Business Optimization

What attracted you to this company?

I respected AARP as a leading organization, focused on a worthy mission. 

What does a typical day at work look like for you?

I have an internal consulting role, so a typical day involves me working on projects aimed at tackling operational obstacles and improving performance. 

What do you like best about your job?

I like that I have an opportunity to work with teams across the organization and, with that, the visibility into all the great work that is happening throughout the building. 

What are the biggest challenges you face in your role?

n/a 

Describe how your team works together.

The Business Optimization team is very collaborative and we strive to make work fun. We rely on each other strengths and are always eager to produce the best results. 

What makes the company a good fit for you?

AARP is a people-focused organization. As a former consultant, I also appreciate to add value but also achieve work-life balance. 

Do you have any tips for the interview process?

During the interview process, we are not only assessing your fit for the role but also your fit with the team and organization. 

Reviews for AARP

Reviews - What employees say

3.97 Employees say
4.90 Applicants say

Support from management

My direct managers have generally been supportive. Like you would expect, it depends on your manager's style.

Teamwork

Sometimes collaboration can go too far and slow down the process... Sometimes we get in our own way. It can, at times, be challenging to work cross-team or enterprise.

Freedom to work independently

Mixed bag. Some things I can work independently, and others are managed closely and require approvals, even for seemingly simple items.

Office / Work Environment

Beautiful building with lovely amenities. Unfortunately, at the same time this was put into place, most workers below director level were placed into cubes (most had offices prior to the renovation).

Work-Life Balance

There are great policies in place to help with this! Two examples are "Back-up Care" and Caregiving Leave. Unfortunately, some of them (like telework) are dependent upon the group you work for and not all groups have the same standards.

Job Security

Better than my last employer but still, there is downsizing and re-organization.

Handicapped Accessibility

Seems to have everything needed, including most training is compliant.

Workplace Safety

Guards. Good safety and contingency team.

Challenging Work

I have been afforded the opportunity to learn many new things. There is some favoritism displayed in the assignment of cross-cutting projects,

What I like about the company

Social mission and everyone is on board with that!! Dedicated, smart people. Great benefits.

What I dislike about the company

Approval processes can be cumbersome. Lack of ability to telework more often.

Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Easy access to public transportation is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    AARP
  • City
    Washington, D.C.
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Human resources/recruiting

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Fitness center on site is offered

Company Culture

Strong leadership at the top promoting the vision of our future work while maintaining accountability for current work. Promotes the idea of "failing forward". Okay to fail in your search for success.

Support from management

Management is quite open and responsive to staff requests and is good in explaining the rational for decision making and is available to offer advice.

Teamwork

Strong throughout the organization both within departments and across departments.

Freedom to work independently

Tools and training are provided to allow staff to work in a less supervised atmosphere.

Internal Communication

Very good within departments and goal setting to align work with company goal, but sometimes you have to wait for all staff functions to find out what other departments are doing.

Gender Equality

Another strong positive for AARP.

Attitude towards older colleagues

AARP walks their talk and hires at all ages. The attitude, is if you can do the job, you can do the job regardless of age, gender, or ethnicity.

Career Development

Employees are encouraged by their managers to attend conferences or other networking events, and are provided lots of training/learning opportunities from in house courses, to tuition reimbursement.

Overall compensation for your work

For a not for profit company, the pay is pretty good. There are very good benefits though that are not consistently offered by other companies. Paid time off for family care and also for community service are two of them.

Office / Work Environment

The offices are nice. There used to be more flexibility in working remotely than there is currently for some. However, managers try to be as accommodating as possible from my experience.

Environmental Friendliness

We do generate a lot of paper material, but are moving as much as we can to digital in order to reach out to our members and staff.

Work-Life Balance

Had been better in the past. They try, but have left much of the job of "work life balance" of staff to the individual managers rather than at corporate level policies which has lead to some inconsistency in application. Does have a great 4 week paid time off called "Renewal" for those who successfully compete 7 years of work at AARP.

Company Image

Top notch organization. Does good for millions whether through assisting in medical research or forming/protecting social policy that serves as a safety net for all. Proud to work here.

Job Security

While job security at any company is never guaranteed, AARP does try to offer staff many professional growth training opportunities to allow the staff a chance to grow with the company. Good work is often rewarded.

Workplace Safety

Building security has been improved and managers/HR does a good job of trying to administering policies for good workplace safety.

Challenging Work

While many of AARP's social mission goals are long term, the work that is needed to achieve them typically provides for a challenging work experience. AARP encourage staff to challenge themselves and be innovative in the work they do.

Inclusive / Diverse

Currently very diverse and increasing diversity all the time. Support and inclusion of employees is extremely good.

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Relocation allowance is offered Life insurance is offered
  • Company
    AARP
  • City
    Washington
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Human resources/recruiting

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

Company Culture

For the most part, culture is a very important aspect of the organization and leadership strives to hire individuals that meet the organizational culture.

Work-Life Balance

The company itself promotes work-life balance, but not all management promotes this.

Suggestions for improvement

  • I would implement more flexibility across all departments without employees feeling any type of disapproval or tension from management.

What I like about the company

Most of the employees in the organization are a great fit within the culture and are great to work with. The push for personal growth from management, colleagues, etc. is very strong and employees are provided with multiple different methods to achieve growth. Seminars, on-site and off-site classes, tuition assistance, etc. The organization is very inclusive and does its best to get everyone involved in some type of team building or networking activity. After years of working here, it is not a place I see myself leaving any time soon. It is definitely an organization that a person could work at for decades and be happy at.

What I dislike about the company

There are some management personnel that are less flexible than others, despite the organization promoting a healthy work-life balance and flexibility when needed. It can create some tension and stress in different departments. There are also an abundance of meetings that I personally feel are not always necessary, especially with the amount of time they take. It takes away from work that needs to be completed.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    AARP
  • City
    Washington
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

Review averages

  • 89 employees say

    Excellent (55)
    61.797752808989%
    Good (23)
    25.842696629213%
    Satisfactory (6)
    6.7415730337079%
    Subpar (5)
    5.6179775280899%
    3.97
  • 1 applicant says

    Excellent (1)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    4.90

kununu score comparisons

AARP
3.98
90 reviews

Industry average (Civic & Social Organizations)
3.59
16,350 reviews

kununu average
3.39
3,815,000 reviews