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ABI Document Support Services, LLC:What's it like to work here?

United States Industry Law Practices & Legal Services
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ABI Document Support Services, LLCABI Document Support Services, LLCABI Document Support Services, LLC
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Review averages

  • 3 employees say

    Excellent (1)
    33.333333333333%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (2)
    66.666666666667%
    2.63
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for ABI Document Support Services, LLC

Reviews - What employees say

2.63 Employees say
0.00 Applicants say

Suggestions for improvement

  • I would allow employees to socialize within reason and instead of taking that ability away because of a few individuals who abuse the privilege, councel those individuals and discipline as necessary. The same with a computer messaging app or changing computer backgrounds. Happy employees are better employees. I would also increase the hourly wage by at least a dollar an hour or more if feasible. I would increase lunch time by 15 minutes and change the work schedules to accommodate the change.

What I like about the company

For the most part it's easy work, no micromanaging, no dealing with customers, or talking on the phone. I have my own desk and within reason I can decorate it however I want. I like being able to listen to whatever I want with my headphones on. We have holiday and seasonal activities, including food with some. We have a decent break room. We get breaks and lunch (although it is only 30 minutes). Except for the fact that they don't want us to talk to each other, we are treated like adults and left to do our jobs. If we could talk, had messaging capabilities, longer lunch, and more pay, this would almost be the perfect job.

What I dislike about the company

Humans are social creatures. I am sure it's not intentional but I think being unable to interact with our co-workers aloud or through a messaging app feels demeaning. The 30 minute lunch break doesn't give us enough time to go out of the building for lunch or errands. I know most of us would be willing to work 15 extra minutes before or after our shift to have a longer lunch. The job is incredibly boring at times. That can be mentally exhausting. I believe that we should be paid accordingly. I have worked at many companies where I was filled with complaints but I only have three real complaints about ABI. I think that says a lot about this company.

Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    ABI Document Support Services, LLC
  • City
    Springfield
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Better pay across board, everything sent is signed for, better benefits - everyone gets what CA gets.

What I like about the company

There are none - benefits are subpar, other regions are given better benefits, they decrease pay in lateral moves as punishment for switching departments.

What I dislike about the company

There is no reason not to promote a better work environment. Take an employee satisfaction survey, or read your reviews on Glassdoor or other sites. Do not deny overtime to overloaded departments and then come down on them for being behind. Stop blaming your parent company for things being wrong (slow hiring, bad benefits, etc) - be leaders and push for those things for your employees. You have one department that if it fails your entire company dies - you might want to take care of those people and not make them feel like dirt - and yes their starting pay is a little higher than done departments, but $0.50 an hour is not as great a driver for happy employees as you think. $13 an hour is barely a livable wage - less than that is fast food money. If you have one person that the majority of the building can’t stand - maybe that person shouldn’t have been here for 6+ years. I could go on, but it doesn’t matter, you have heard it all before, and either do not understand or just don’t care about your companies pending crash.

Company Culture
1.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    ABI Document Support Services, LLC
  • City
    Springfield
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Free Snacks/Drinks is offered
  • 09.Sep 2018
  • Employee
Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
2.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    ABI Document Support Services, LLC
  • City
    Springfield
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Other company profiles

Review averages

  • 3 employees say

    Excellent (1)
    33.333333333333%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (2)
    66.666666666667%
    2.63
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

ABI Document Support Services, LLC
2.63
3 reviews

Industry average (Law Practices & Legal Services)
3.35
14,279 reviews

kununu average
3.39
3,923,000 reviews