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AcceptanceNow:What's it like to work here?

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Reviews for AcceptanceNow

Review factors

Feel-Good Factor

Company Culture
2.06
Support from management
1.82
Teamwork
2.76
Freedom to work independently
2.63
Internal Communication
2.29
Office / Work Environment
2.53
Environmental Friendliness
2.20
Work-Life Balance
1.71
Challenging Work
2.80
Inclusive / Diverse
2.64

Career factor

Gender Equality
3.13
Attitude towards older colleagues
2.67
Career Development
2.29
Overall compensation for your work
3.06
Company Image
2.53
Job Security
2.38
Handicapped Accessibility
2.43
Workplace Safety
2.81
Benefits

The following benefits are offered

Flex. working hours in 1 of 17 reviews Parking in 2 of 17 reviews Easy access to public transportation Stock or equity options in 6 of 17 reviews 401(k) in 11 of 17 reviews No onsite daycare facility No reimbursed daycare No ability to work remotely Desirable office location in 4 of 17 reviews Tuition assistance in 4 of 17 reviews Paid Parental Leave in 4 of 17 reviews 401(k) Match in 8 of 17 reviews Flexible spending account in 5 of 17 reviews Paid time off in 10 of 17 reviews Healthcare (including vision and dental) in 9 of 17 reviews No relocation allowance Life insurance in 11 of 17 reviews

The following perks are offered

On site cafeteria in 1 of 17 reviews No meal or transportation allowance Health and wellness programs in 5 of 17 reviews Employee discounts in 12 of 17 reviews Vehicle allowance in 2 of 17 reviews Employee events in 4 of 17 reviews No dogs allowed Fitness center on site in 1 of 17 reviews No company provided food and/or drink
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Reviews

  • 21.Oct 2017
  • Employee

Workplace Safety

Company relies solely on internet based training for employee with which they're isn't taking seriously.

Suggestions for improvement

  • Learn to manage a profitable business, follow through on promises, be engaged with subordinates from a training, coaching and development perspective

What I like about the company

Good base compensation plan

What I dislike about the company

Disengaged leadership, ill-informed, poor interaction from Regional Director downward, Regional Director blames subordinates for his failures.

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
1.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    AcceptanceNow
  • City
    Houston
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    C-Suite / Leadership
  • Department
    Administration

The following perks were offered to me

Health and wellness programs is offered
Have a question about AcceptanceNow? Get answers from others who know this company!
  • 07.Oct 2016
  • Employee

Company Culture

Good core values no execution of them

Support from management

Expectations were not realistic in the collection part of it

Teamwork

Team work was apparent not all ways cultured for success

Freedom to work independently

Yes for the most part

Internal Communication

They were at communicating unrealistic expectation, but had to give that they were good at it

Gender Equality

Yes

Attitude towards older colleagues

Yes

Career Development

High turnover very demanding no realistic training culture

Overall compensation for your work

Marginal at best

Office / Work Environment

Good office environment one of the reasons I stayed there 3 years

Environmental Friendliness

N/A

Work-Life Balance

Retail hours enough said

Company Image

The rent to own industry enough said

Job Security

Never felt secure even when I gave it 100% most times

Handicapped Accessibility

N/A

Workplace Safety

Yes was good

Challenging Work

Very challenging

Inclusive / Diverse

They were good at that

Suggestions for improvement

  • I think the sales aspects hold be a totally different division from collections, the mind is unable to have the same thought at the same time. The sales aspect will always be hindered base on the condition of collection.I work in this industry almost 20 years. If they do not solve this this industry will be Blockbuster!

What I like about the company

They had a good concept understanding employee needs no vehicle really get it to them.

What I dislike about the company

Poor expectation in the collection aspect of the business

Company Culture
3.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered Life insurance is offered
  • Company
    RAC Acceptance
  • City
    st Ann
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    C-Suite / Leadership
  • Department
    Purchasing

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered
  • 17.Mar 2016
  • Employee

Company Culture

No real sense of culture. Stores are far apart and do not interact much besides weekly conference calls

Support from management

Management is difficult to get ahold of and encourages breaking of company policies in order to reach sales goals and collection goals.

Freedom to work independently

Everything is tightly regimented and micromanaged

Internal Communication

Supposed to have regular quarterly results and sales meetings. These are frequently pushed back or canceled altogether

Career Development

Not many options to advance without moving to Texas

Office / Work Environment

Very old, text driven systems. Computers are so locked down that you cannot even check the weather. Everything is the cheapest possible option

Environmental Friendliness

Absolutely no paperless options for information here. For example. Instead of just emailing a list of clients to a collection center, the store is expected to print out a list, fax it in, then throw away the paperwork. No secure shredding and no recycling

Work-Life Balance

Store managers are expected to work a minimum of 10 hours of overtime every week

Challenging Work

The work is emotionally gruelling

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Career Development
1.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Challenging Work
1.00
  • Company
    RAC Acceptance
  • City
    Beachwood
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Others
  • Department
    Distribution/sales
  • 12.Jan 2016
  • Employee

Company Culture

Culture was not a positive environment.

Support from management

Terrible. Abusive management from corporate level.

Teamwork

Teamwork was nonexistent.

Internal Communication

Direct leaders tried to communicate the expectation of corporate requirements.

Gender Equality

None.

Career Development

None.

Overall compensation for your work

Benefits are above average.

Office / Work Environment

Too many hours with little to no personal time.

Work-Life Balance

None.

Job Security

None.

Workplace Safety

Very safe conditions.

Suggestions for improvement

  • I have no suggestions.

What I like about the company

Paid every week.

What I dislike about the company

Corporate culture.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Internal Communication
1.00
Gender Equality
1.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
1.00
Work-Life Balance
1.00
Job Security
1.00
Workplace Safety
1.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    AcceptanceNow Inc
  • City
    Avon
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Others
  • Department
    Marketing/product management

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 22.Dec 2015
  • Employee

Inclusive / Diverse

Repo work and then putting the product in a RAC store that the management @ the local store did not want. Dealing with roaches, bed bugs, and other nasty stuff

Suggestions for improvement

  • Better back ground checks on customers

What I like about the company

nothing

What I dislike about the company

Repo furniture and having to take it to a retail RAC to resell. Also dealing with roaches and bed bugs

Company Culture
1.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Flexible spending account is offered Paid time off is offered Life insurance is offered
  • Company
    RAC Acceptance
  • City
    Columbus
  • Are you a Current or Former Employee?
    Former job since 2012
  • Position
    Others
  • Department
    Others

The following perks were offered to me

Employee discounts is offered
  • 20.Dec 2015
  • Employee

Support from management

Leadership had no direction. They made it clear what they wanted, but could never keep a DM/RD in place long enough.

Teamwork

As store manager, we relied on each other to learn what we needed to get things done.

Suggestions for improvement

  • Keep all employee's with steady work hours, hire more staff for each store, and give hire pay rates.

What I like about the company

Being in a host store made our day go by fast. It was never the same thing day in and day out.

What I dislike about the company

They have no management structure, above store manager. Every month or so they realigned districts, put in place a new thing then take it back, & Cut hours with no pay increase.

Company Culture
3.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered 401(k) Match is offered
  • Company
    RAC Acceptance
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    Finance

The following perks were offered to me

Employee discounts is offered
  • 25.Nov 2015
  • Employee

Company Culture

The district manager was quite encouraging and very easy to talk to, unfortunately can not say the same for the actual staff that I worked with on a daily basis. It seems that women were only hired as well.

Support from management

Unfortunately, I was bullied by other staff and Supervisors ignored that it was a real issue. Very unprofessional setting. Almost to the point of discrimination.

Teamwork

Competitive environment, felt like it was every man for himself.

Freedom to work independently

Everyone pretty much had the same tasks, although some tasks were more daunting than others, the duties were everyones responsibility.

Internal Communication

We analyzed reports daily and were asked if we knew our daily goals which definitely kept us informed of what was expected.

Gender Equality

Women always had their jobs awaiting them when they returned from maternity leave.

Attitude towards older colleagues

Staff was exceptionally young, nobody over the age of 30.

Career Development

Always room for fast promotion if a store is not closing down.

Overall compensation for your work

Benefits were expensive, and pay could have been increased considering how much we were charging consumers for contracts.

Office / Work Environment

Some locations were very unpleasant to work in, no need to mention. The heat was unbearable in the summer.

Environmental Friendliness

As mentioned before, men were not hired, and company was seemingly consistent with hiring one ethnicity for language reasons.

Work-Life Balance

Horrible hours, three 12 hour shifts per week, and most shifts cover mid day. No time for children or other activities.

Company Image

Some employees were quite comfortable at acceptance and could envision themselves growing with the company.

Job Security

As much verbal abuse I tolerated without repercussions for the offenders I would not think for a minute that anyone would have to fear losing their job.

Handicapped Accessibility

Depending on the locations of the stores, staff can expect to be quite comfortable, especially if the locations are furniture stores.

Workplace Safety

There is rarely any lifting at acceptance

Challenging Work

If you were in a position to get bonuses, then accomplishments were in fact rewarding.

Inclusive / Diverse

Not as far as the staff goes it seems, consumers yes indeed.

Suggestions for improvement

  • Increase pay for employees, deal with conflicts between staff members efficiently and professionally. Provide better work schedules for employees so that can have balance in their lives.

What I like about the company

Opportunity for growth and development

What I dislike about the company

Level of unprofessionalism among staff members

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
2.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

401(k) is offered Paid Parental Leave is offered Healthcare (including vision and dental) is offered
  • Company
    RAC Acceptance
  • City
    Rancho Cucamonga
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    Distribution/sales

The following perks were offered to me

Employee discounts is offered
  • 15.Feb 2018
  • Employee

Suggestions for improvement

  • We need customer feedback to help better us as a company

What I like about the company

Everyone cares about you. We provide customers with a chance to get things that they didn't think they could get and it feels great

What I dislike about the company

The long hours, and so many changes

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    RAC acceptance now
  • City
    Raleigh
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 16.Nov 2017
  • Employee

Anow

2.67

Suggestions for improvement

  • Work life balance doesn't exist

What I like about the company

Willing to pay you X amount for your time, which is their time.

What I dislike about the company

No compassion

Company Culture
3.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
2.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Stock or equity options is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    ACCEPTANCENOW
  • City
    Plano
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Finance

The following perks were offered to me

Employee discounts is offered
  • 13.Sep 2017
  • Employee
Company Culture
3.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
2.00
Workplace Safety
4.00
Challenging Work
4.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    ACCEPTANCENOW
  • City
    Plano
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee
  • Department
    Finance

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Fitness center on site is offered