- Access World Wide Communications IncMar 17, 2016
Are you a Current or Former Employee? Former job since 2014
They definitely use favoritism here. If a team lead likes an agent or if they're friends they will get promoted over someone who can actually do the job
Suggestions for improvement
- Use seniority over favoritism and or get new management in
I like about the employer
I like that all the employes liked to help everyone out if in need.
I dislike about the employer
I hated that there was a lot of favoritism when it came to promotions. Most of the team leads would pick their friends to be the SR agents or management would pick one of their friends to become a new team lead over the people who were there longer and could so the job better.