- Accu Reference Medical Lab Limited Liability Company05.Jan 2020
There is a lack of organization and structure from the top. The lab director herself admits that the workplace is awful. There are a few knowledgeable and hardworking individuals and they are often getting used or taken advantage of.
What is most challenging about my job is the lack of drive and motivation of the other employees who are clearly there just to obtain a paycheck. We work with a moderately high volume of patients' samples and our clients expect a rapid turnaround time, unfortunately this does not seem to be understood by many of the staff. It is not uncommon for specimens or samples to b misplaced and it is frustrating as well as wasteful for both the client, patient, and employee.
Suggestions for improvement
- I would suggest providing a comprehensive training for all new hires, retraining for employees who are performing in an unsatisfactory manner, and enforcing disciplinary action on those who behave unprofessionally and disruptive conduct. I also suggest redesigning the laboratory areas in a way where the supplies or items they need are easily accessible to make the work more streamlined and efficient. Positive feedback should be based solely on merit and performance.
What I like about the company
There are a few good and helpful people who work for this lab. Though the volume of samples we receive is high, I find that as a positive because it keeps this place operating.
What I dislike about the company
It is hard to say for sure if any of the management/ownership had any experience or education in the laboratory sciences. They seem to be more production/outcome driven with almost little attention to quality. There are no clear structures or organization which can cause some employees to slack off forcing the ones who actually work hard to work even harder. There are no performance reviews and no disciplinary action is taken on employees who behave unprofessionally.
The following benefits were offered to me
- CompanyAccu Reference Medical Lab Limited Liability Company
- Are you a Current or Former Employee?Current employee