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Ace Hardware Corporation:What's it like to work here?

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Review averages

  • 69 employees say

    Excellent (29)
    42.028985507246%
    Good (14)
    20.289855072464%
    Satisfactory (11)
    15.942028985507%
    Subpar (15)
    21.739130434783%
    3.33
  • 3 applicants say

    Excellent (0)
    0%
    Good (2)
    66.666666666667%
    Satisfactory (0)
    0%
    Subpar (1)
    33.333333333333%
    2.72

Company summary

We are your local hardware store and we are a part of your community. Over 4,600 of Ace's 4,700 stores around the globe are independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Company info

Who we are

Products, services

Ace stores come in all sizes and shapes based on the needs of each individual neighborhood. We have small, urban stores, large rural stores and everything in between. Ace stores offer a wide variety of paint, lawn and garden, tools, business supplies, local niche services and virtually anything you'll ever need to fix, repair and maintain your home or business. And of course, Ace is most certainly the place with the helpful hardware folks!

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Benefits

Ace Hardware Corporation’s benefit plan includes:

  • Comprehensive medical coverage
  • Prescription drug coverage
  • Vision coverage
  • Dental coverage
  • Same sex domestic partner coverage
  • Life insurance
  • Short-term disability/salary continuation
  • Long-term disability
  • Outstanding 401(k) with company match, guaranteed company contribution
    and profit-sharing contribution
  • Healthcare and dependent care flexible spending accounts
  • Employee assistance program
  • Flexible work hours
  • Product discounts from our warehouses
  • Children’s Miracle Network events
  • On-site wellness events
  • Tuition assistance
  • Facilitator-led courses
  • On-site computer classes
  • Self-study programs
  • Computer-based training

Depending on location, amenities such as:

  • Dry cleaning services
  • On-site oil changes/car maintenance
  • On-site shipping services
  • On-site ATM
  • On-site cafeteria with hot breakfast and lunch
  • Game room

Location


  • 2200 Kensington Court
    Oak Brook, Illinois, 60523
    United States

For applicants

Videos

Raising an Ace: Father & Son, Coach & Champion – Ace Hardware

What we offer

What is special about working for us?

Ace Hardware Corporation has grown to become one of the nation's leading retailer owned cooperatives with more than 4,500 domestic and international stores and 14 U.S. distribution centers. Our annual retail sales of $13 billion rank Ace in the top 25 of all U.S. retailers.

If you're passionate about your career and want to contribute to a company you can believe in, consider sharing your talent with us. Join us in continuing our legacy of making Ace "the helpful place."

Corporate Positions

Ace corporate headquarters, located in Oak Brook, Illinois (just 30 minutes west of Chicago), is home to more than 800 team members in a variety of departments. Working out of their homes and on the road, our Field Team Members work directly with our retailers every day, helping them shape the future growth and success of their store.

Collaboratively, the Ace Corporate Team provides our retailers high quality products and consultative services, enabling them to continue increasing their market share in the convenience niche within the home improvement industry.


Distribution Positions

Ace's retail distribution network is one of the cornerstones of the corporation's success. More than 75 percent of Ace team members work at Ace's Retail Support Centers. By utilizing advanced technology and an integrated team approach at our 14 retail support centers and six freight consolidation centers (cross docks) nationwide, we're able to consistently deliver one of the highest service levels in the industry to our retailers.


Retail Positions

What began as a small chain of stores established by a group of Chicago-area hardware dealers in 1924 has evolved into a leader in the convenience hardware market. Ace stores are independently owned and operated by people just like you.

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What else should applicants know about us?

At Ace, we pride ourselves on being the helpful place. We believe in giving back to the communities we do business in and helping those in need. Since 1991, Ace has been a proud partner of Children's Miracle Network (CMN) Hospitals and the American Red Cross. Through our Ace stores, collaborating with vendor partners and employee giving, we have raised over $72 million for CMN Hospitals and have continued to support the American Red Cross through product donation when a disaster strikes.

FAQ

Is Ace a public company?

As a retailer-owned cooperative, Ace Hardware is wholly owned by its independently operated store owners. No shares of stock in the corporation are publically traded. Rather, when retailers affiliate with Ace, they purchase shares of company stock, which gives them voting rights in the cooperative. This is their investment in the company.

Where are Ace stores located?

There are currently more than 4,600 Ace stores in all 50 states and U.S. territories, and more than 70 countries on six continents. Visit our store locator to find your closest Ace store.

How many people are employed by Ace?

Ace Hardware’s more than 4,600 retail stores are independently-owned, each with its own staff. There are approximately 80,000 store associates employed by Ace retailers.

About 900 team members are employed at Ace Hardware’s corporate headquarters, located in Oak Brook. Additionally, about 5,000 team members work at Ace’s distribution and manufacturing facilities throughout the U.S.

Does Ace Hardware donate funds or products for charitable causes?

To discuss charitable giving on a regional or local basis, contact an Ace retailer in your area directly.

The Ace Hardware Foundation serves as an umbrella over the charitable efforts of Ace Hardware Corperation, retailers and vendor partners for the benefit of Children’s Miracle Network (CMN) and the American Red Cross. Learn more about these efforts in our Community Involvement section.

Reviews for Ace Hardware Corporation

Reviews - What employees say

3.33 Employees say
2.72 Applicants say
  • 19.Aug 2017
  • Employee

Suggestions for improvement

  • More training and for everyone from the owners down to the hourly employees.

What I like about the company

My coworkers were friendly and it wasn't a labor intensive job.

What I dislike about the company

Each store is different than the next when it comes to ownership. Ace Hardware stores are co-ops and not a chain, so there are different owners for each store. The store I worked at, it was the owners first store and they had no clue how to run it. They cut corners on labor and tried to get employees to pick up their slack and not compensate them for it.

  • 04.Aug 2017
  • Employee

Support from Management

Supervisors are helpful, but, play favoritism & have unrealistic expectations (this is for break fill/order selector).

Teamwork

If you become a break filler/order selector, it's really an independent type of job, where you are on your own but just with other fillers doing the same thing as you, focusing only on their numbers. So consideration for others is mostly absent since everyone's literally running around the aisles to make their numbers for the day just to make an extra 10$ that day. They only care about their own numbers, so it's not really a team effort kind of job, even know everyone's trying to get as much done so you can leave before it hits the 12 hour mark at least (which is rare)

  • 24.Jul 2017
  • Employee
Company culture
2.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
0.00
Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
0.00
Career Development
0.00
Overall Compensation for your work
0.00
Office/Work Environment
0.00
Eco-consciousness
3.00
Work-Life Balance
0.00
Company Image
2.00
Job security
2.00
Handicap Accessibility
0.00
Workplace Safety
0.00
Challenging Work
0.00
Inclusive/Diverse
0.00

Review averages

  • 69 employees say

    Excellent (29)
    42.028985507246%
    Good (14)
    20.289855072464%
    Satisfactory (11)
    15.942028985507%
    Subpar (15)
    21.739130434783%
    3.33
  • 3 applicants say

    Excellent (0)
    0%
    Good (2)
    66.666666666667%
    Satisfactory (0)
    0%
    Subpar (1)
    33.333333333333%
    2.72

kununu score comparisons

Ace Hardware Corporation
3.30
72 reviews

Industry average (Retail/eCommerce)
2.99
85,827 reviews

kununu average
3.08
1,711,000 reviews