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Advanced Call Center Technologies

United States Industry Other industries
Advanced Call Center TechnologiesAdvanced Call Center TechnologiesAdvanced Call Center Technologies
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Reviews for Advanced Call Center Technologies

Reviews - What employees say

2.44 Employees say
0.00 Applicants say
  • 21.Jul 2016
  • Employee

Support from Management

I found that leadership was not as concerned or understanding about our most valuable resource, the agents taking calls, as they said they where.

Job security

The only employer that I have worked for where I have seen a manager knowingly violate FMLA law.

I like about the employer

For anyone with management experience it is easy to advance quickly.

I dislike about the employer

After almost 3 years of employment I was quickly let go when health issues covered by FMLA started.

  • 27.May 2016
  • Employee

Company culture

Company image getting better but still needs improvement

Support from Management

Supervisor are not very knowledgable. And when asked for help they turn their back to you.

Teamwork

Don't work with everyone like they should.

Communication

When you communicate for time off its never pushed up the chain like it should

Career Development

When I was promoted I had to teach myself how to do the job. And there wasn't good feedback to better mold yourself

  • 11.Dec 2015
  • Employee

Support from Management

My actual manager was never there. The only person we ever saw was the team lead. When you have 15 people and only one guy helping, it gets kinda annoying.


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Review averages

kununu score comparisons

Advanced Call Center Technologies
2.44
3 reviews

Industry average (Other industries)
2.69
116,729 reviews

kununu average
3.13
1,406,000 reviews