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Aetna, Inc:What's it like to work here?

United States Industry Insurance
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Aetna, IncAetna, IncAetna, Inc
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Review averages

  • 169 employees say

    Excellent (56)
    33.136094674556%
    Good (42)
    24.852071005917%
    Satisfactory (32)
    18.934911242604%
    Subpar (39)
    23.076923076923%
    3.15
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for Aetna, Inc

Reviews - What employees say

3.15 Employees say
0.00 Applicants say
  • 16.Sep 2017
  • Employee

Workplace Safety

It is fairly safe but there were times when security SHOULD'VE BEEN tighter. Walk-in clients proposed a threat to some employees.

  • 13.Sep 2017
  • Employee
Company culture
2.00
Support from Management
2.00
Teamwork
3.00
Level of Autonomy
2.00
Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
3.00
Work-Life Balance
2.00
Company Image
3.00
Job security
2.00
Handicap Accessibility
2.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive/Diverse
2.00
  • 24.Aug 2017
  • Employee

Suggestions for improvement

  • Give employees an incentive to serve the public in an effective, courteous manner and stop eliminating experienced employees because their salaries are "too high."

What I like about the company

For many years, there was job security - as long as you put effort into Customer Service, you were guaranteed a job. Sadly, this situation changed.

What I dislike about the company

Very little - or no job security in the latter years. Also, the company put far too much emphasis on how many customers you "handled" as opposed to whether you did an effective job.


Review averages

  • 169 employees say

    Excellent (56)
    33.136094674556%
    Good (42)
    24.852071005917%
    Satisfactory (32)
    18.934911242604%
    Subpar (39)
    23.076923076923%
    3.15
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Aetna, Inc
3.15
169 reviews

Industry average (Insurance)
2.95
24,290 reviews

kununu average
3.09
2,067,000 reviews