Support from management
Morning supervisor was vry knowledgeable,however afternoon dispatcher and regional manager didnt have a clue on how the trucking industry worked. Routing was horrible had to hold the dispatchers hand to get the routes set up correctly, even though you had the same routes week in and week out, the dispatcher didnt know which route you did.
I loved working with the group of guys we had at the account that i worked at. It was like a family atmosphere. All the drivers helped each other out all you had to do was ask if you were not sure of a stop and they would point you in the right direction
Freedom to work independently
The work load was fairly distributed those that worked hard got leaned on a little more and the lazier guys got less work. You had the ability to change your route around to run it more efficiently.
Communication was poor between departments the right jand didnt know what the left had was doing. In other words you would communicate to the shop of a broken piece of equiptment and it would come back worse than it was before it was sent out. The afternoon supervisor wouldnt communicate issues to the morning supervisor and the drivers would have to fill in the blanks.
Office / Work Environment
Working conditions were as every food service pick up and delivery and local driver would expect. The conditions of the day were the condition that you worked in, for example rain hail sleet or snow, extreme heat to extreme cold.
Work hours varied, if you got done with your routes fast you worked less hours and in theory mademore money since it was commission base pay. Time spent with your f.ily was generally every night and every weekend unless there was a holiday during the week then you worked the saturday before or the saturday after.
It is a very unstable job. You are working as a contractor for different accounts that dont have their own drivers. If the company loses the lease contract or the contracting company folds or sells out there is a high possibility that you will not have a job.
They are real big on safety. If you are an unsafe driver aim is not the company for you. If there is an accident that you are involved in its like playing 20 quesrions. On top of making a detailed report, drug screen, which is federally mandated, you also have to have a ride along with a safety manager to reasses your driving. If you have an on the job injury after you are cleared to return to full duty you also will have a safety ride along to address anything you may want to change with preforming your daily duties.
Emptying your truck everyday left you feeling good about yourself with the ammount of work thatwas on the truck on any given day.
Suggestions for improvement
What I like about the company
Friendly working enviroment, if you work hard you would be rewarded for it.
What I dislike about the company
Poor communication between management and its employees