Support from management

Upper level area management is under-qualified. East Coast VP is the former manager of an auto parts store with no industry experience who got the position due to his friendship with a Senior VP. Nepotism is rampant and employees live or die by metrics over which they have little control. Upper management support is non-existent.

Suggestions for improvement

• Sometimes things are too broken to repair. Company has a well-deserved reputation as a terrible company to work for and talented employees leave quickly for better employers