A very unique job that requires a specific kind of mindset to succeed, detail oriented for sure.
What I like
I enjoy the team work and camaraderie that occurs when working together with people for long shifts that instill a desire to exceed client expectations in fulfilling their requests. It is thrilling to get reviews back from clients when the service they've received was phenomenal. Creating a positive work environment that is conducive to increased productivity while maintaining excellence is a tenuous feat that is not easily accomplished, but it is something to strive for!
What I dislike
There needs to be ongoing training, Better communication with all departments, Management needs to be better equiped for crises that pop up, High turn over - always needing more staff, Better compensation after a level of excellence has been achieved - ei, give out raises to people who deserve it.
Suggestions for improvement
Communication, On-going training to ensure the level excellence we project actually is provided, Hiring of quality people that want to work and perform at a high level of competence.
Always room for improvement
Communication definitely needs to improve
Yes, they do - but still room for improvement
They do try to work with you for schedules
Support from management
Yes, managers are great - but still room for improvement
Freedom to work independently
Yes, for the most part
Inclusive / Diverse
Actually, they do seem to care about different perspectives
Attitude towards older colleagues
I believe so
Office / Work Environment
The office needs renovations - mainly flooring, chairs, and possibly even new desks, new computers & software would increase productivity, but would be highly expensive.
Could definitely improve
Yes, it is accessible
Yes, I feel safe at work
Overall compensation for your work
There should be a wage increase for the level of work we complete
Yes, for the most part it is stable
The overall environment could be better
There could be improvement
Some days are tougher than others