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Airbnb
Reviews

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12 reviews from employees

kununu Score: 3.9Recommendation: 75%
Breakdown

12 employees rated this employer with an average of 3.9 points on a scale from 1 to 5.

9 of those employees recommended the employer in their reviews.

Having an open mind and good empathy skills is a must, beefing able to with irretrievably is critical

4.7
Recommended
Former EmployeeWorked at Airbnb in Denver, CO.

What I like

Learning about the company and how it started was fascinating. Seeing how employees can be themselves and grow together is ending and the potential for advancement is great!

What I dislike

The typical office politics can be a bit much but that's any job.

Suggestions for improvement

Offering stock in the company and being able to move locations without major hoop jumping would be great

Company Culture

Most co-workers end up being close almost like a family

Company Image

Airbnb is #1 in the home sharing industry for moving upa reason

Work-Life Balance

Family is always first and formost

Support from management

Most co-workers end up being close almost like a family

Challenging Work

Each call & situation is unique

Internal Communication

Employees are treated as if they are part owners

Freedom to work independently

You have to be self motivated abd work quickly and independently


Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Office / Work Environment

Job Security

Gender Equality

Airbnb's motto is creating a world where anyone can belong anywhere. I'm proud to work for a company I can stand behind.

4.9
Recommended
EmployeeWorked at Airbnb, Inc. in Portland, OR at the time of review.

What I like

Our company culture is vibrant, and they do a great job in creating a space where we feel comfortable working anywhere and interacting with others is encouraged. Therefore, we have work events and happy hours -- which gives us time to meet people and eat delicious food.

What I dislike

Nothing comes to mind. I have worked with the company for 1 year and three months, and I have enjoyed my time there.

Suggestions for improvement

I would be interested in the option to work remotely. Therefore, expanding remote opportunities would be ideal.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

The people and teammates you'll deal with are fabulous. The managers are some of the absolute worst in the industry.

1.3
Not recommended
Former EmployeeWorked at Airbnb, Inc. in Tampa, FL.

What I like

The only positive experience I received in the 3 years of working there, was the fun and enjoyment I had with my team. Everything else was just horrible. The calls, the pay, the risks vs reward. Everything was just awful. Open office with absolutely no privacy; You're Case managers but still have to have every single thing micro managed by myopic invertebrates.

What I dislike

The managerial staff at this place was some of the worst I've ever experienced in any capacity at any position. The lack of communication and lack of attentiveness to their work leads to infighting and mixed signals.

Suggestions for improvement

Fire the managers, hire someone with a degree or experience. Fire all of the team leaders and reroll-out new education system that doesn't involve sitting in a tile room with a laptop and no dedicated microphone.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Quiet, easy going light. Flexible

4.9
Recommended
Former EmployeeWorked at The Heights AirbnB in Jersey City, NJ.

What I like

My boss is very close to me. Very respectful and understanding

What I dislike

Better quality of certain items provided

Suggestions for improvement

I really cant even think if any changes that are needed


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

It’s a bit crazy but you’re valued as an individual for what you do— which is sadly quite rare in my job history.

4.9
Recommended
EmployeeWorked at Airbnb, Inc. in San Francisco, CA at the time of review.

What I like

I was chosen at a low level and after many life failures but the company didn’t try to change me— they utilized my innate skills and honored who I was

What I dislike

None— though I’m sure one day things will change

Suggestions for improvement

Honestly we could stand some firings. There are a larger number of people who only work for perks rather than for passion of our mission


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

The company is not so bad but the third party company HKT Teleservices or also PCCW Teleservices are a horrible company

2.1
Not recommended
EmployeeWorked at Airbnb, Inc. in Dublin, OH at the time of review.

What I like

Airbnb it’s self is a hard working company. If the third party we worked for paid us what you would get an employee and followed the policies and grounds left it would be better

What I dislike

The management is combined of people who are sleeping with each other or married to each one another. no one takes their job seriously it’s like high school. Also not being trained properly

Suggestions for improvement

They need to vet the management correctly and throughly


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

The pay from my employer was unacceptable, I was overworked, not ever compensated for that. All supplies i had to buy 1s

2.2
Not recommended
Former EmployeeWorked at Air BNB in Alexandria, VA.

What I like

The ability to work out of an office and on my own. But was promised numerous higher positions pay and help which I did not ever receive, not to mention paying and waitng weeks to be reimbursed for supplies etc that I had to pay out of my own paycheck for that I was told the company would supply. Also NUMEROUS LATE paychecks, because my boss " forgot" to send a Direct Deposit?? yeah ok. then after waiting days to get paid still had to wait another maybe 8 hrs for him to be free to pay me. Did not listen to any ideas would not fix issues numerous guests have complained about, still hasnt I dont believe. He promised me a career with big advancements and just used me.

What I dislike

just put that in last section. SO READ it

Suggestions for improvement

For the employees ideas especially the items that have to be fixed to be done immediately. call exterminators, HVAC tecs, etc and actually fix the issues not put a band aid on them. Dont overwork your employee then not pay them for the 20-30 more hours, dont lie about advancements your not planning on giving. DONT take someone for granted.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I work in a customer support office dealing with accounts. It's a laid back job with many opportunitys.

4.1
Recommended
EmployeeWorked at Airbnb in Denver, CO at the time of review.

What I like

I've met a lot of great people. Everyone there is easy to talk to and I can relate to them.

What I dislike

Our pay grade is way below my desired income.

Suggestions for improvement

Available PTO and better pay overall.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Outstanding: 4.63 of 5

4.6
Recommended
C-Suite / LeadershipWorked at Airbnb, Inc. in San Francisco, CA at the time of review.

Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Outstanding: 4.56 of 5

4.6
Recommended
EmployeeWorked at Airbnb, Inc. in San Francisco, CA at the time of review.

Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Job Security

Internal Communication

Gender Equality

Freedom to work independently

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