Company Culture

Most co-workers end up being close almost like a family

Support from management

Most co-workers end up being close almost like a family

Freedom to work independently

You have to be self motivated abd work quickly and independently

Internal Communication

Employees are treated as if they are part owners

Career Development

Work-Life Balance

Family is always first and formost

Company Image

Airbnb is #1 in the home sharing industry for moving upa reason

Challenging Work

Each call & situation is unique

Suggestions for improvement

• Offering stock in the company and being able to move locations without major hoop jumping would be great

What I like about the company

Learning about the company and how it started was fascinating. Seeing how employees can be themselves and grow together is ending and the potential for advancement is great!

What I dislike about the company

The typical office politics can be a bit much but that's any job.

Suggestions for improvement

• I would be interested in the option to work remotely. Therefore, expanding remote opportunities would be ideal.

What I like about the company

Our company culture is vibrant, and they do a great job in creating a space where we feel comfortable working anywhere and interacting with others is encouraged. Therefore, we have work events and happy hours -- which gives us time to meet people and eat delicious food.

What I dislike about the company

Nothing comes to mind. I have worked with the company for 1 year and three months, and I have enjoyed my time there.

Suggestions for improvement

• Fire the managers, hire someone with a degree or experience. Fire all of the team leaders and reroll-out new education system that doesn't involve sitting in a tile room with a laptop and no dedicated microphone.

What I like about the company

The only positive experience I received in the 3 years of working there, was the fun and enjoyment I had with my team. Everything else was just horrible. The calls, the pay, the risks vs reward. Everything was just awful. Open office with absolutely no privacy; You're Case managers but still have to have every single thing micro managed by myopic invertebrates.

What I dislike about the company

The managerial staff at this place was some of the worst I've ever experienced in any capacity at any position. The lack of communication and lack of attentiveness to their work leads to infighting and mixed signals.

Suggestions for improvement

• I really cant even think if any changes that are needed

What I like about the company

My boss is very close to me. Very respectful and understanding

What I dislike about the company

Better quality of certain items provided

Suggestions for improvement

• Honestly we could stand some firings. There are a larger number of people who only work for perks rather than for passion of our mission

What I like about the company

I was chosen at a low level and after many life failures but the company didn’t try to change me— they utilized my innate skills and honored who I was

What I dislike about the company

None— though I’m sure one day things will change

Suggestions for improvement

• They need to vet the management correctly and throughly

What I like about the company

Airbnb it’s self is a hard working company. If the third party we worked for paid us what you would get an employee and followed the policies and grounds left it would be better

What I dislike about the company

The management is combined of people who are sleeping with each other or married to each one another. no one takes their job seriously it’s like high school. Also not being trained properly

Suggestions for improvement

• For the employees ideas especially the items that have to be fixed to be done immediately. call exterminators, HVAC tecs, etc and actually fix the issues not put a band aid on them. Dont overwork your employee then not pay them for the 20-30 more hours, dont lie about advancements your not planning on giving. DONT take someone for granted.

What I like about the company

The ability to work out of an office and on my own. But was promised numerous higher positions pay and help which I did not ever receive, not to mention paying and waitng weeks to be reimbursed for supplies etc that I had to pay out of my own paycheck for that I was told the company would supply. Also NUMEROUS LATE paychecks, because my boss " forgot" to send a Direct Deposit?? yeah ok. then after waiting days to get paid still had to wait another maybe 8 hrs for him to be free to pay me. Did not listen to any ideas would not fix issues numerous guests have complained about, still hasnt I dont believe. He promised me a career with big advancements and just used me.

What I dislike about the company

just put that in last section. SO READ it

Suggestions for improvement

• Available PTO and better pay overall.

What I like about the company

I've met a lot of great people. Everyone there is easy to talk to and I can relate to them.

What I dislike about the company

Our pay grade is way below my desired income.