- Allen Tate Company09.Feb 2016
Support from Management
Leadership is around much to be able to lead the team.
Agents are on their own to find answers or help or ask each other
There is a great amount of teamwork to get problems solved on their own
There is too much put on the customer service team to adequately service customers in a timely manner.
I like about the employer
I like the location
I dislike about the employer
It doesn't appear at this time that management really is taking the temperature of the agency. There are a lot of unhappy, overworked people with no relief in site.