Very disorganized management. I think the clinicians truly care about their patients but do not understand how to manage the flow of things in an office for efficiency.
Support from management
Doctors care about who they can see but often forget people behind the scenes when making decisions, relying on management to filter info to them. Clueless. They can't even get along with each other in the interest of the company. Administration openly encourages favoritism and flagrant sucking up. Anyone who quietly works hard is ignored while others get all the perks. Job evals not given for three years. Huge egos drive management and rather than directing subordinates back to their supervisors, it's encouraged to come and curry favor to get what you want from the top. If it doesn't require much effort or makes it seem heroic, request granted. If not, you're lied to. It still does much to drive wedges between staff members who have to work together. Blatant lies are told by administration regarding work done or not done by them, etc. Lots of goofing off under the guise of needing to travel to other clinics. Lots of junk food as treats but no raises for three years. And don't ask or complain or you are on the list of people to be thrown under the bus.
I think the clinicians generally work as a team well but the office staff is exclusive and backbiting.
Freedom to work independently
Since they have no clue what you do, you can do what you want. They only see the end result, if that. Doctors care because they want what they want to get the patient seen, paperwork to other docs and payment but otherwise, they leave you alone.
Clinicians are often overwhelmed. Office staff has too many cliques and is self-absorbed.
Overall compensation for your work
Wouldn't be so bad if they did job evals and raises annually and on time. Clinical staff is more likely to get this done as the doctors care about compensating their clinical staff.
Office / Work Environment
Cramped and messy in areas. Generally can do what you want with your workspace.
Need to train regarding correct disposal of recycling and picking up after yourself. Need to understand toner recycling program.
Too much disorganization leads to stress and overtime which doesn't help have a life balance. Office staff is allowed to have free reign based on how much they are liked by management rather than fairness.
As a medical practice, good. As a company over all, so-so.
Constant closing of clinics.
Suggestions for improvement
- Treat employees equally--do all evals/raises on time, no favoritism. Be more open to suggestions for improving the flow of things. Don't jump from one thing to another or back to the original way before really trying something new to see if it will work. Think about how you impact employee lives as much as you impact patients.
What I like about the company
The drive to help patients figure out their diagnoses and treatment that works for them. There are good people and there is compassion although it doesn't always get to the office level.
What I dislike about the company
Too many people are hired for phony reasons and either don't do the work or try to get ahead not by putting a best foot forward or doing excellent work but by sucking up or whining and getting out of doing work because they are "cute" or have "great personalities."