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Alliance Data Systems Corporation:What's it like to work here?

United States Industry Accounting/Financial Services
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Review averages

  • 46 employees say

    Excellent (22)
    47.826086956522%
    Good (12)
    26.086956521739%
    Satisfactory (4)
    8.695652173913%
    Subpar (8)
    17.391304347826%
    3.61
  • 3 applicants say

    Excellent (3)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    4.67

Reviews for Alliance Data Systems Corporation

Reviews - What employees say

3.61 Employees say
4.67 Applicants say
  • 10.May 2018
  • Employee

Company Culture

I was a Senior Leader in the Credit Card / Print Operations Reynoldsburg Location. The lack of leadership was apparent after 3 Directors in less than 3 years!! Rampant Hostile work environment; Age, Race and Gender. I addressed age and sexual discrimination at the HR and Director levels. The perpetrator, Operations Manager, was assigned to mentor front line supervisors and given an outstanding performance review. I resigned with no regrets. Horrible 3 year experience.

Support from management

Horrible. If you are not 30+, male and white there is no support.

Teamwork

Non exempt associates are very hard workers. They are entry level and have few required skills.

Freedom to work independently

The only way I was able to work for 3 years, was by networking and relying on contacts outside of Reynoldsburg. i.e. Easton and San Antonio

Internal Communication

Poor. Only inter circle males are kept informed.

Gender Equality

Simply look at the Senior Leaders. I was the only female. Horrible environment

Attitude towards older colleagues

Day 4 on the job, I was told, by a Operations Manager, how did you get into the busing without your wheelchair? Director and peers thought this was humorous. HR was engaged with no results. Behavior continued for 3 years. I resigned July 10, 2015

Career Development

NOTHING for my 3 year tenure

Overall compensation for your work

Did not receive increases or reviews in accordance with male peers.

Office / Work Environment

Office was outdated. No access for nearly 2 weeks, no ventilation and last office was in a cold, damp warehouse

Environmental Friendliness

Non exempt staff was open and willing to assist.

Work-Life Balance

Horrible. Expected to be on call 24/7. Male Senior Leaders play golf, attend off site activities. More time spent on their personal interest, trucks, cars, deer hunting and etc. Than on business need.

Company Image

Phoney, make believe with no security or opportunities to advance

Job Security

Constant reminders that job would be in jeopardy if; Print jobs late, open job reqs, failure to attend outside activities.

Handicapped Accessibility

Numerous outdated violations for employees with handicap needs.

Workplace Safety

Leaders are not trained on many safety requirements: active shooter, medical emergencies, evacuations and etc.

Challenging Work

Very mundane and repetitive work

Inclusive / Diverse

Reynoldsburg Is not inclusive or diverse. YOU must be 30, white and male. The Director has no respect for females, blacks or anyone over 50

Suggestions for improvement

  • Reynoldsburg needs to break up the all male review. These guys grew up there and think they can continue to promote their male cronies. Their success continues.

What I like about the company

Honestly, absolutely Nothing. There's no trust, opportunities, or improvement. I would never recommend this company to even an entry-level candidate

What I dislike about the company

Male dominance, hostile work environment, unrealistic expectations and continued age, sexual and race violations

Company Culture
1.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered
  • Company
    Alliance Data Systems Corporation
  • City
    Reynoldsburg
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership
  • Department
    Others

The following perks were offered to me

is offered is offered

Company Culture

If the numbers do not look good, well, you are expected to go at them again

Support from management

When your Leader does not have a say in retaining quality Leaders. You know its time to look for a new job

Teamwork

Your team is your pillar, your immediate leader will work towards your success. Once your Senior/Executive leaders gets involved, they will work with the info they have verse asking you what is really going on.

Freedom to work independently

My Leader allowed me to work independently and in a team environment. I had freedom to discuss my work challenges with very knowledgeable leaders, Now these leaders are gone for doing the right thing? It's been terrible since then.

Gender Equality

More males than females

Attitude towards older colleagues

Teams work great and that is what is keeping us here.

Work-Life Balance

Inconsistent practices. Some work from home weeks at a time where we are expected to work in the office every day

Inclusive / Diverse

Both Leaders that left were non-white

Suggestions for improvement

  • Keep great leaders and remove the not so great leaders

What I like about the company

I thought they were fair with their great leaders

What I dislike about the company

HR has to do their job and protect great leaders and not taint their reputation

Company Culture
2.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
1.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered
  • Company
    ADS Alliance Data Systems
  • City
    Columbus
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

is offered is offered is offered is offered

Suggestions for improvement

  • On site childcare. Extended hours to the back up care program. Childcare or dependent care has always been the number one reason for scheduling conflicts for myself, if i had the option for emergency onsite care. That challenge would be eliminated.

What I like about the company

This company has benefits that help make work life balance easier. Benefit hub programs for discount travel and for vacation packages, you are able to use points earned at work to purchase gift cards. I really love how we are encouraged to have fun outside of work and they make it easier for someone like me who doesn't have too much disposable income. It is always nice to save money on the extras!

What I dislike about the company

I think that it would be nice if management put the focus on customer/account holder interaction. Being empathetic to the needs of the people we service. I do also understand that it is a business and at the end of the day its all about the dollars we are able to cycle.

Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
2.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
3.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered
  • Company
    ALLIANCE DATA SYSTEMS CORPORATION
  • City
    Columbus
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

is offered is offered is offered is offered is offered is offered is offered is offered

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Review averages

  • 46 employees say

    Excellent (22)
    47.826086956522%
    Good (12)
    26.086956521739%
    Satisfactory (4)
    8.695652173913%
    Subpar (8)
    17.391304347826%
    3.61
  • 3 applicants say

    Excellent (3)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    4.67

kununu score comparisons

Alliance Data Systems Corporation
3.67
49 reviews

Industry average (Accounting/Financial Services)
3.43
34,219 reviews

kununu average
3.29
2,614,000 reviews