- Allianceone Receivables Management, Inc.18.May 2018
Culture is rediculously negative. Drama and ghetto are the type of agents you will work with. Only one good manager. Hr addresses but nothing happens with workplace violations like breaking confidentiality and harrassment. There are good people that work here. I don't know how they manage to clock in everyday.
Support from management
Management coachings are good to develop collecting skills. Outside of that no additional training support. All criticism I'm not talking contructive criticism, about words used or not used on the calls. Controlling about the call flow. Followed agents on breaks or lunches and paranoid she was being talked about.
Freedom to work independently
Controlling behavior about calls and collection decisions. Too much freedom with breaks and shift tardiness.
Performance and critiques are definitely expressed. So is the fact that management hears you. Gossip is rediculously rampant. Petty, not adultlike or professional talk practiced here.
Attitude towards older colleagues
Tenured agents at times were criticized while being the best performing. Not appreciated for their performance and micromanaged even though they hit their goal or said anything outside of the call flow.
Office / Work Environment
Suggestions for improvement
- Clean house and hire new management. Drug testing.
What I like about the company
Vacation time, pto, benefits
What I dislike about the company
Harrassing behavior from my direct supervisor. Upper management and HR bypassing and disregarding issues.
The following benefits were offered to me
- CompanyAllianceone Receivables Management, Inc.
- Are you a Current or Former Employee?Former employee