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Reviews for Alorica

Reviews - What employees say

3.39 Employees say
0.00 Applicants say

Support from Management

The time to complete tickets is limited to the duration of a call, once the customer hangs up another call comes through in seconds and if the ticket is incomplete you could be fired and lose all unemployment benefits for not meeting production standards!

Level of Autonomy

Tier 1 CSRs could be getting back to back calls all day while a tier 2 CSR sitting right next to you is hardly getting any calls all day.

  • 12.Nov 2015
  • Employee

Support from Management

Seemed that most had their "hands tied"

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