Skip over menu?
  

Alorica Inc.:What's it like to work here?

United States Industry Other industries
Alorica Inc.Alorica Inc.Alorica Inc.
This company does not
provide content for this profile
Is this Your Company?
Claim your profile now

Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (2)
    66.666666666667%
    Satisfactory (1)
    33.333333333333%
    Subpar (0)
    0%
    3.06
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for Alorica Inc.

Reviews - What employees say

3.06 Employees say
0.00 Applicants say
  • 08.Dec 2016
  • Employee

Company culture

Everyone wanted to help out everyone, which is great. The way to help was vastly different depending on who you talked to, and there would be many times that nothing would get resolved due to this, or whatever the strongest voice wanted to do regardless if it worked or not.

Support from Management

This again comes down to who you asked for what kind of assistance.

Teamwork

Training department was very team focused, production instills a do well for you and you alone mindset

Support from Management

The time to complete tickets is limited to the duration of a call, once the customer hangs up another call comes through in seconds and if the ticket is incomplete you could be fired and lose all unemployment benefits for not meeting production standards!

Level of Autonomy

Tier 1 CSRs could be getting back to back calls all day while a tier 2 CSR sitting right next to you is hardly getting any calls all day.

  • 12.Nov 2015
  • Employee

Support from Management

Seemed that most had their "hands tied"


Other visitors also viewed

Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (2)
    66.666666666667%
    Satisfactory (1)
    33.333333333333%
    Subpar (0)
    0%
    3.06
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Alorica Inc.
3.06
3 reviews

Industry average (Other industries)
2.72
142,811 reviews

kununu average
3.12
1,622,000 reviews