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American Express:What's it like to work here?

United States Industry Accounting/Financial Services
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Reviews for American Express

Review factors

Feel-Good Factor

Company Culture
3.81
Support from management
3.69
Teamwork
3.95
Freedom to work independently
3.94
Internal Communication
3.71
Office / Work Environment
3.87
Environmental Friendliness
3.90
Work-Life Balance
3.83
Challenging Work
3.85
Inclusive / Diverse
3.86

Career factor

Gender Equality
3.92
Attitude towards older colleagues
3.81
Career Development
3.78
Overall compensation for your work
3.89
Company Image
4.09
Job Security
3.46
Handicapped Accessibility
3.94
Workplace Safety
4.07
Benefits

The following benefits are offered

Flex. working hours in 104 of 216 reviews Parking in 96 of 216 reviews Easy access to public transportation in 41 of 216 reviews Stock or equity options in 54 of 216 reviews 401(k) in 155 of 216 reviews Onsite daycare facility in 32 of 216 reviews Reimbursed daycare in 15 of 216 reviews Ability to work remotely in 82 of 216 reviews Desirable office location in 62 of 216 reviews Tuition assistance in 98 of 216 reviews Paid Parental Leave in 82 of 216 reviews 401(k) Match in 118 of 216 reviews Flexible spending account in 65 of 216 reviews Paid time off in 126 of 216 reviews Healthcare (including vision and dental) in 125 of 216 reviews Relocation allowance in 13 of 216 reviews Life insurance in 114 of 216 reviews

The following perks are offered

On site cafeteria in 125 of 216 reviews Free (company provided) Meals in 25 of 216 reviews Health and wellness programs in 117 of 216 reviews Employee discounts in 139 of 216 reviews Vehicle allowance in 14 of 216 reviews Employee events in 87 of 216 reviews Pet friendly/Pets allowed in 3 of 216 reviews Fitness center on site in 68 of 216 reviews Free Snacks/Drinks in 28 of 216 reviews
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Reviews

Suggestions for improvement

  • I would make sure everyone working there knew about travel.

What I like about the company

They have plenty of PTO. They have medical, dental and vision benefits.

What I dislike about the company

Did not like that the higher ups did not know anything about travel

Company Culture
5.00
Support from management
5.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American Express company
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered
What is the company culture like at American Express? Help others make critical decisions by letting them know what it’s like to work here!

Suggestions for improvement

  • It would be nice to know who the hr is. Better hours and pay.

What I like about the company

Dont have any personal experiences that were postive

What I dislike about the company

Promotions seem to be based on if your liked, who you're friends with or how much overtime your willing to work, not how hard you work and the projects you get done

Company Culture
5.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
1.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Accertify an american express company
  • City
    Itasca
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Employee discounts is offered Vehicle allowance is offered Fitness center on site is offered
  • 16.Apr 2019
  • Employee

Suggestions for improvement

  • Maybe more PTO time though we do have more than most companies

What I like about the company

It's been very flexible with when I can and need to work

What I dislike about the company

I think we need a cost of living raise

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Stock or equity options is offered Onsite daycare facility is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American Express Company
  • City
    Fort Lauderdale
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 15.Apr 2019
  • Employee

Company Culture

cohesive

Support from management

most times

Teamwork

always

Freedom to work independently

absolutely

Internal Communication

most times

Gender Equality

seemingly

Attitude towards older colleagues

seemingly

Career Development

absolutely

Overall compensation for your work

absolutrly

Office / Work Environment

work from home

Environmental Friendliness

unknown

Work-Life Balance

definitely

Company Image

very

Job Security

most times

Handicapped Accessibility

unknown

Workplace Safety

work from home

Challenging Work

very

Inclusive / Diverse

very diverse

Suggestions for improvement

  • customers value companies that value employees therefore in every country that has customer service I suggest we close for major holidays just like Chick-fil-a

What I like about the company

family oriented and exciting company to work for with fast pace

What I dislike about the company

management changes often and the rules of engagement with the customers can change daily

Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Reimbursed daycare is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American Express
  • City
    Dallas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 08.Apr 2019
  • Employee

Company Culture

Not entirely a team environment

Support from management

If they listen

Teamwork

Competitive

Freedom to work independently

Sometimes

Internal Communication

Yes!

Gender Equality

Not really

Attitude towards older colleagues

Agism

Career Development

Sometimes

Work-Life Balance

Great benefits

Company Image

Great benefits

Handicapped Accessibility

Elevators

Workplace Safety

Very safe

Challenging Work

It's easy

Inclusive / Diverse

I speak my mind

Suggestions for improvement

  • A better cafeteria and more events

What I like about the company

Great coworkers will mentor you

What I dislike about the company

Competitive at review time and between peers

Company Culture
4.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
5.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American Express
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered
  • 08.Apr 2019
  • Employee

Suggestions for improvement

  • Nothing much to be done at this time

What I like about the company

I am proud to work for this company

What I dislike about the company

Inconsistency of information given to agents

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Reimbursed daycare is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American Express Travel Related Services Company, Inc
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered

Suggestions for improvement

  • There's a lot more males in higher roles then females. The salary and bonuses could be higher.

What I like about the company

There's really good yearly bonuses. There's a great management team. Also very good job security as long as you do your job. Also a lot of room for growth.

What I dislike about the company

The salary is lower then other companies offer for the same position.

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Healthcare (including vision and dental) is offered
  • Company
    American Express
  • City
    New York City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered

Company Culture

Great quality and culture

Challenging Work

Training new hires requires patience and dedication

Suggestions for improvement

  • Not applicable I like everyone the entire organization.

What I like about the company

Great company values diversity for gay men like myself. Also feel included and great job opportunities.

What I dislike about the company

Not applicable it's been a great ride so far and I continue to grow.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American express
  • City
    Phoenix Acres Trailer Park
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered
  • 27.Mar 2019
  • Employee

Suggestions for improvement

  • Stop sending everything to India

What I like about the company

I've been there almost 28 years. It has its ups and downs depending on your department

What I dislike about the company

Too many contractors and too much sent to India

Company Culture
3.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Stock or equity options is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American Express
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered

Company Culture

Accurate

Challenging Work

could have more to do

Suggestions for improvement

  • More employees to distribute work better

What I like about the company

I loved it, the team is great and the boss was amazing. lots of potlucks and events

What I dislike about the company

I wish there was better documentation, more employees for work and less stress

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Desirable office location is offered Healthcare (including vision and dental) is offered
  • Company
    American Express
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Employee events is offered