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American Homeshield:What's it like to work here?

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American HomeshieldAmerican HomeshieldAmerican Homeshield
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Review averages

  • 26 employees say

    Excellent (6)
    23.076923076923%
    Good (7)
    26.923076923077%
    Satisfactory (3)
    11.538461538462%
    Subpar (10)
    38.461538461538%
    2.90
  • 3 applicants say

    Excellent (1)
    33.333333333333%
    Good (1)
    33.333333333333%
    Satisfactory (0)
    0%
    Subpar (1)
    33.333333333333%
    3.06

Reviews for American Homeshield

Reviews - What employees say

2.90 Employees say
3.06 Applicants say

Company Culture

Good company to work for

Challenging Work

Home owner don’t always agree

Suggestions for improvement

  • Better hours and flexibility, more room for advancement without favoritism

What I like about the company

I have been here over a year and in the year I have learned a lot in he company and have advanceded with 3 different raises

What I dislike about the company

The are not great with working for better hours

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    American Home Shield
  • City
    Carroll
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered
  • 23.Feb 2019
  • Employee

Suggestions for improvement

  • Supervise the supervisors better... handle claims fairly

What I like about the company

Good management... good hours.. some good coworkers... friendly environment

What I dislike about the company

Denied too many claims leading to unhappy customers... sales goals and rules often unrealistic... supervisors in customer service were awfu... didn't do their jobs handling upset customers that wanted a supervisor

Company Culture
2.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American Home Shield Corporation
  • City
    Memphis
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Employee discounts is offered Employee events is offered

Suggestions for improvement

  • I would recommend keeping all associates informed, even regarding the "small stuff."

What I like about the company

Management is always encouraging and willing to train us when new challenges arise. We have company sponsored events, meals and snacks from time to time...and always free coffee!

What I dislike about the company

We need to keep working on communications across departments and centers.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American Home Shield
  • City
    Carroll
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered

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Review averages

  • 26 employees say

    Excellent (6)
    23.076923076923%
    Good (7)
    26.923076923077%
    Satisfactory (3)
    11.538461538462%
    Subpar (10)
    38.461538461538%
    2.90
  • 3 applicants say

    Excellent (1)
    33.333333333333%
    Good (1)
    33.333333333333%
    Satisfactory (0)
    0%
    Subpar (1)
    33.333333333333%
    3.06

kununu score comparisons

American Homeshield
2.92
29 reviews

Industry average (Other Industries)
3.34
218,489 reviews

kununu average
3.39
3,925,000 reviews