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Employer Reviews

2.22
  • Dec 8, 2015

Call Center Agent

company American Support
City Chapel Hill, NC
Are you a Current or Former Employee? Former job since 2015
Position Others
Department Others

Company culture

Horrible.

Communication

Business plan not good therefore mgmt reacts quickly to down turns. Layoffs happen.

Office/Work Environment

Work at home much better option than call center.

Handicap Accessibility

Work from home makes accessiblity to work easy.

Inclusive/Diverse

Top down mgment

Suggestions for improvement

  • Invest in employees.

I like about the employer

The opportunity to work from home was nice.

I dislike about the employer

Only a few stay. Most employees burn out, quit or get laid off.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,322,000 reviews

American Support
2.22
kununu average
3.18

This company in comparison to all other companies in its industry Telecommunications  based on 19,129 reviews

American Support
2.22
Average of Telecommunications
3.16

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