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American Well:What's it like to work here?

United States Industry Software & Information Technology
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Review averages

  • 3 employees say

    Excellent (1)
    33.333333333333%
    Good (1)
    33.333333333333%
    Satisfactory (0)
    0%
    Subpar (1)
    33.333333333333%
    2.98
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for American Well

Reviews - What employees say

2.98 Employees say
0.00 Applicants say
  • 16.Nov 2017
  • Employee
Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    American Well
  • City
    Boston
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • 10.Nov 2017
  • Employee

Company Culture

Fun hip place to work at.

Internal Communication

Interdepartment communication is OK. Communication between managers and subordinates can be worked on.

Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Easy access to public transportation is offered Ability to work remotely is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American Well
  • City
    Boston
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

Free (company provided) Meals is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 09.Nov 2017
  • Employee

Company Culture

The culture within departments is great but I don't really know the culture across the company.

Support from management

Employees are definitely involved in the decision making process but sometimes the deadlines / expectations are not realistic. That in turn impacts work-life balance.

Teamwork

Collaboration is amazing within departments but there are some challenges working across departments that are continuously being worked on

Career Development

Since there's no career development program in place (yet), you need to drive your own career development at the company. The managers I've worked with so far have been super receptive to career growth.

Overall compensation for your work

The company has a track record of not compensating their employees based on their performance or responsibilities

Office / Work Environment

The Engineering floor was recently completely renovated to be more comparable to other young technology companies

Environmental Friendliness

We have recycle bins. That's about it.

Work-Life Balance

Work life balance is tough at American Well. The company is taking on more work than they have staff for so team members are often finding themselves working late nights.

Challenging Work

There's an endless supply of challenging problems to be worked on and majority (if not all) have a direct impact on the business.

Suggestions for improvement

  • Focus on creating a better value / stronger incentive for employees to work at American Well. Besides the products and the vision that American Well delivers, there isn't much that's keeping employees from taking opportunities at other companies.

What I like about the company

Working with amazing people on a product that has a positive impact on the general population

What I dislike about the company

Majority of the employees at American Well don't have any equity or an opportunity to purchase stock in the company. Given the amount of work each employee puts into the company, this just doesn't seem right.

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    American Well
  • City
    Boston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership
  • Department
    Research/development

The following perks were offered to me

Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered

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Review averages

  • 3 employees say

    Excellent (1)
    33.333333333333%
    Good (1)
    33.333333333333%
    Satisfactory (0)
    0%
    Subpar (1)
    33.333333333333%
    2.98
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

American Well
2.98
3 reviews

Industry average (Software & Information Technology)
3.78
223,494 reviews

kununu average
3.39
3,917,000 reviews