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Ameristar Casino:What's it like to work here?

United States Industry Restaurants/Hotels/Hospitality
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Review averages

  • 22 employees say

    Excellent (12)
    54.545454545455%
    Good (2)
    9.0909090909091%
    Satisfactory (4)
    18.181818181818%
    Subpar (4)
    18.181818181818%
    3.62
  • 1 applicant says

    Excellent (0)
    0%
    Good (1)
    100%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    3.00

Reviews for Ameristar Casino

Reviews - What employees say

3.62 Employees say
3.00 Applicants say

Company Culture

Very cultural

Challenging Work

Just tedious, housekeeping

Suggestions for improvement

  • I feel that cooks should not b the only ones allowed to wear hats, wearing headwarps as women is simply a part of my culture and don’t see how that interferes with me performing my job duties. Also would be great if employees could actually afford the health coverage plans.

What I like about the company

Everyone is so polite, from the guests to the staff. They are genuinely concerned about your needs.

What I dislike about the company

It would be nice if the health coverages were a bit more affordable

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Ameristar Casino Council Bluffs, LLC
  • City
    Council Bluffs
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Employee events is offered Free Snacks/Drinks is offered

Company Culture

It's mostly positive, but some employees get gossipy

Support from management

I am supported and get all the information I need to get the job done well and quickly

Teamwork

This is mostly true, but supervisors are sometimes quick to let departmental drama slide

Freedom to work independently

All my departments work is done without a supervisor present

Internal Communication

They could do a bit better encouraging good employees

Gender Equality

Plenty employed and in higher up positions

Attitude towards older colleagues

I see many older employees

Career Development

They say they value hiring from within, but I haven't seen that always be the case

Overall compensation for your work

The pay per hour ends up being great

Office / Work Environment

The whole building smells strongly of smoke

Environmental Friendliness

There are options for recycling, but they're not always the easiest

Work-Life Balance

This is mostly true, except tipped employees don't receive full compensation for PTO

Company Image

I don't love casinos, but it's a great job

Job Security

It isn't going anywhere, but the hours are inconsistent

Handicapped Accessibility

There are also plenty of people to help with anyone needing assistance

Workplace Safety

We get regular training and retraining

Challenging Work

Most days are fairly easy and straightforward.

Inclusive / Diverse

There are many ethnicities employed

Suggestions for improvement

  • I would make PTO for all tipped employees the minimum wage that all employees are guaranteed. Instead they pay at the lower wage they pay because of tips.

What I like about the company

I have become very close with many of my fellow employees. I even invited them to my wedding.

What I dislike about the company

They don't do the best at handling drama within the departments, and they could do better at keeping their good employees around.

Company Culture
4.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Ameristar Casino Council Bluffs, LLC
  • City
    Council Bluffs
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered

Company Culture

Very supportive work team.

Support from management

Management always made themselves available & would help me to do my job successfully.

Teamwork

Everyone was very helpful if a problem involved their department or would direct me to the person I would need to go to. Everyone was very friendly.

Freedom to work independently

I personally worked independently doing my job as I was the only one who knew how to run the computer program & had full knowledge of the process. Any time I had any questions, I always had access to the Excutive Finance Director who would help me to reso

Internal Communication

I had great communication between employees & the Executives. They encouraged & supported any challenges I faced & supported all of my successes.

Gender Equality

Everyone was treated equally regardless of what Dept they worked in. Women had the same opportunities as any man.

Attitude towards older colleagues

Regardless of age, everyone had equal opportunity for the position they were applying for.

Career Development

Offered any training I needed to do my job better & encouraged professional growth.

Overall compensation for your work

I was compensated for my time & hard work.

Office / Work Environment

The work environment was excellent & the most current technology was available.

Environmental Friendliness

The environment was most important for safety, cleanliness & recyclable items.

Work-Life Balance

Very supportive of family issues that would arise & allow me to make up any missed time & offered solutions.

Company Image

I worked with a lot of great people that were very supportive of my personal growth within the company & supported any issues I had personally.

Job Security

The company offered several options to accommodate any personal issues that I would have to take care of such as offering time off or leave of absence if needed to ensure job security.

Handicapped Accessibility

Handicap accessible throughout the boat, restaurants, bars & hotel. Staff was readily available to anyone who needed assistance.

Workplace Safety

A safe work environment was very important to the company. Training classes were given to anyone in the department related to the topic.

Challenging Work

I did Fixed Assets depreciating taxes under several categories on everything $500 for the boat, restaurants, bars & hotel. I also was responsible for doing tax reports & sending out copies to the Iowa Gaming Commission & to ask if the Executives in each d

Inclusive / Diverse

Any ideas or opinions were heard & supported if implemented.

Suggestions for improvement

  • I never had any issues with any department or management. I saw many departments do all they could do to help any employee with any issues anyone had to come to a successful resolution for everyone concerned.

What I like about the company

I had a great personal experience when I was employed there. I was properly trained to do my job which was a lil outside my experience. I was offered advanced positions but enjoyed my job duties. I had a very supportive & helpful boss & team members. I hi

What I dislike about the company

I can't think of any issues that weren't dealt with in a fair, respectable & understanding timely manner.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Onsite daycare facility is offered Desirable office location is offered Tuition assistance is offered Paid time off is offered Life insurance is offered
  • Company
    Ameristar Casino
  • City
    Council Bluffs
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Freelance/self-employed

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered

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Review averages

  • 22 employees say

    Excellent (12)
    54.545454545455%
    Good (2)
    9.0909090909091%
    Satisfactory (4)
    18.181818181818%
    Subpar (4)
    18.181818181818%
    3.62
  • 1 applicant says

    Excellent (0)
    0%
    Good (1)
    100%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    3.00

kununu score comparisons

Ameristar Casino
3.59
23 reviews

Industry average (Restaurants/Hotels/Hospitality)
3.34
71,943 reviews

kununu average
3.38
3,744,000 reviews