The head of the A/R department cares about numbers, and disregards quality, respect and the well being of employees.
Teamwork was deeply discouraged. Employees caught assisting one another faced consequences.
Freedom to work independently
If forced to work independently warrants five stars, I suppose the company excels in this area.
The head of the A/R department is the only voice heard in this department. All other voices will be silenced, sometimes literally, by a hand to the mouth.
There was one male in my 11th months there, and a particular higher up often spoke to him with inappropriate innuendo.
Office / Work Environment
Hostile at best.
Large amounts of paper constantly tossed.
The hours are 9-5, and overtime is prohibited. Requests to leave early or absences were not met with understanding.
Employees were constantly threatened with firing if numbers were not met, regardless of quality.
Inclusive / Diverse
There was one African American in the department in my 11 months there, and they were constantly targeted for misdemeanors they did not commit.
Suggestions for improvement
- This department must allow for open communication, as well as improve their efforts to respect individuals. The training was also very brief and poor, forcing many employees to quit in a short period of time out of pure frustration. It was almost unheard of for an employee to make it an entire year with the company. Very high replacement hiring rate.
What I like about the company
The H/R department was very attenative to concerns.
What I dislike about the company
The disrespect and unrealistic demand by the higher ups, with a pitiful compensation.