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Aramark:What's it like to work here?

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Review averages

  • 358 employees say

    Excellent (84)
    23.463687150838%
    Good (65)
    18.156424581006%
    Satisfactory (98)
    27.374301675978%
    Subpar (111)
    31.005586592179%
    2.79
  • 91 applicants say

    Excellent (37)
    40.659340659341%
    Good (14)
    15.384615384615%
    Satisfactory (11)
    12.087912087912%
    Subpar (29)
    31.868131868132%
    3.00

Company summary

We deliver experiences that enrich and nourish people’s lives through innovative services in food, facilities management, and uniforms. United by a passion to serve, our more than 270,000 employees make a meaningful difference each day for millions of people in 19 countries around the world. We are recognized as one of the World’s Most Admired Companies by FORTUNE, rated number one among Diversified Outsourcing Companies, as well as an employer of choice by the Human Rights Campaign and DiversityInc.

Company info

Who we are

Company outlook

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We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you

The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences. 

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service

Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it

Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training. 

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

Benefits

"Our people are important to us. They’re out there every day, creating unforgettable experiences and providing service to our customers, clients and communities across the globe. To show them how much we appreciate their efforts, we do everything we can to make sure our employees feel included, supported and encouraged no matter what position they’re in.

We offer employee benefits and programs that are some of the most progressive in the industry. We support our employees with medical and financial benefits, world-class resources, as well as development and training opportunities. What’s more, throughout our operations we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of. 

Our employee efforts have even been recognized by many notable organizations, including the Human Rights Campaign, Black Enterprise Magazine, CAREERS and Latino Magazine.

Our other notable accomplishments include:

  • We earned a perfect score of 100% on the 2015 Corporate Equality Index (CEI), a national report on corporate policies and practices related to LGBT workplace equality, administered by the Human Rights Campaign (HRC).
  • Since 1998, we have consistently been recognized among the World’s Most Admired Companies by FORTUNE magazine.
  • The disABLED Magazine recognized us among its Top 50 employers for providing a positive working environment for people with disabilities.
  • Ethisphere Institute recognized us as one of the World's Most Ethical Companies.
  • We were recognized among 63 employers for promoting healthy work environments and lifestyles by the National Business Group on Health.

Whether it’s through our comprehensive benefits packages or our diversity and inclusion efforts, we seize any opportunity to support our employees and make them feel like they are part of something greater."

Location


  • 1101 Market Street
    Philadelphia, PA, 19107
    USA

For applicants

Videos

Our People - John Ryan

What we offer

What is special about working for us?

At Aramark, we believe that each of our employees can play an important role in creating the great experiences that become lasting memories. And we’re looking for more outstanding people to build our team. Take a look around our career site.

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What else should applicants know about us?

"Diversity and inclusion are the backbone of our vibrant workforce, and essential to our success. We employ more than 270,000 unique people in different cultures around the world and each one of our employees is unique, so we’re constantly pushing to make sure our workplace is reflective of our diverse group of employees and customers.

We want people with different abilities, backgrounds, experiences and orientations to come to Aramark and be successful. We want to encourage a culture that appreciates people’s differences and their similarities. 

Our diversity and inclusion programs and initiatives are focused around three areas:

  • Workforce: Our goal is to hire, retain and develop people with different backgrounds that reflect the communities that we serve.
  • Workplace: We strive to create a workplace culture that values and leverages our many differences and drives innovation through inclusion.
  • Marketplace: We partner with diverse suppliers and community organizations so we can deliver culturally relevant products and services.

We also have a number of resource groups available to our employees, giving them access to like-minded people with similar backgrounds and interests, including:

  • Aramark Young Professionals
  • Aramark PRIDE
  • Aramark Dietitians
  • Women's Business Resource Network
  • Aramark Salute (Veterans)
  • Impacto Hispanic Employee Resource Group
  • Rising Sun Indigenous Employee Resource Group

Our diversity and inclusion efforts have been recognized by many notable organizations like the Human Rights Campaign, Diversity Inc., Black Enterprise Magazine, CAREERS & the disABLED Magazine and LATINO Magazine."

Reviews for Aramark

Reviews - What employees say

2.79 Employees say
3.00 Applicants say
  • 13.Aug 2017
  • Employee

Suggestions for improvement

  • Hire from within
  • 08.Aug 2017
  • Employee
Company culture
3.00
Support from Management
2.00
Teamwork
3.00
Level of Autonomy
2.00
Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall Compensation for your work
1.00
Office/Work Environment
3.00
Eco-consciousness
2.00
Work-Life Balance
3.00
Company Image
2.00
Job security
2.00
Handicap Accessibility
0.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive/Diverse
1.00
  • 02.Aug 2017
  • Employee

Agent

5.00

Company culture

They are amazing


Review averages

  • 358 employees say

    Excellent (84)
    23.463687150838%
    Good (65)
    18.156424581006%
    Satisfactory (98)
    27.374301675978%
    Subpar (111)
    31.005586592179%
    2.79
  • 91 applicants say

    Excellent (37)
    40.659340659341%
    Good (14)
    15.384615384615%
    Satisfactory (11)
    12.087912087912%
    Subpar (29)
    31.868131868132%
    3.00

kununu score comparisons

Aramark
2.83
449 reviews

Industry average (Service industry)
2.95
46,656 reviews

kununu average
3.08
1,707,000 reviews