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Banfield Pet Hospital:What's it like to work here?

United States Industry Hospital & Health Care
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Banfield Pet HospitalBanfield Pet HospitalBanfield Pet Hospital
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Review averages

  • 63 employees say

    Excellent (25)
    39.68253968254%
    Good (14)
    22.222222222222%
    Satisfactory (16)
    25.396825396825%
    Subpar (8)
    12.698412698413%
    3.34
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.10

Reviews for Banfield Pet Hospital

Reviews - What employees say

3.34 Employees say
1.10 Applicants say

Suggestions for improvement

  • Not being so focused on the number of pets seen. Some patients take up more time i.e. a vaccine booster appointment vs a critically ill one with blood work, x-rays etc. Deal with problems swiftly. Enforce set or predictable schedules so staff can maintain work life balance.

What I like about the company

Reimbursement for taking vet tech boards. The team you work with makes or breaks the experience so I've enjoyed a good one that celebrates people's successes.

What I dislike about the company

We're open 7 days a week. Some managers are OK with predictable schedules. Others don't want people to have the same schedule 2 weeks in a row. Long hours, low pay and no lunch breaks. Issues take months if not years to get resolved. Some managers play favorites.

Company Culture
2.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Banfield Pet Hospital
  • City
    Gresham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered

Suggestions for improvement

  • The company should take complaints seriously and make efforts to reach out to employees about their happiness. Many of our employees are on anti depressants since beginning their employment there. When we reached out to corporate for help and change, we were told we are in charge of our own happiness and that we need to deal with it on personal time. My direct boss is an unpredictable bully. She constantly puts us down and gives us no please for a job well done. She tells us we should not have to be thanked for doing our job. It is an oppressive environment

What I like about the company

I get to work with animals and make a difference in their lives.

What I dislike about the company

I disapprove of the way the doctors are told to charge clients as much as humanly possible. The company should do more to show employees they care and appreciate them. You only get offered fair compensation when you quit.

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Banfield Pet Hospital
  • City
    Washington
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 06.Sep 2017
  • Employee

Career Development

They promise to promote you, and make that same promise to everyone so they'll compete and work even harder. Then hire someone for the position they promised to promote you (and every other assistant/tech) to.

Work-Life Balance

12-14 hours shifts. Every weekend. Every holiday, except Christmas.

Company Image

I got a lot of negative remarks when people found out I worked at Banfield.

Job Security

No one wants to work there, so they rarely fire people.

Challenging Work

It's fast-paced, but becomes routine. The biggest challenge is that they want you to sell their Wellness Plans and some people just cannot afford another monthly bill.

Suggestions for improvement

  • Rotate weekends. Don't stay open on holidays. Have shorter Sunday and Saturday hours. It's ALL about money for the company, and it's the employees who suffer. I was there over 2 years and missed every Thanksgiving with my family (and we never had any clients wanting to bring their pets in on Thanksgiving). I missed Easters because we were open. I missed every holiday with my kids.

What I like about the company

The PTO earned was great, but you could never use it.

What I dislike about the company

Working every holiday and every weekend. No work/life balance whatsoever. Corporate controlled everything, even the temperature in the building.

Company Culture
1.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
5.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered
  • Company
    Banfield Pet Hospital
  • City
    Springfield
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

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Review averages

  • 63 employees say

    Excellent (25)
    39.68253968254%
    Good (14)
    22.222222222222%
    Satisfactory (16)
    25.396825396825%
    Subpar (8)
    12.698412698413%
    3.34
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.10

kununu score comparisons

Banfield Pet Hospital
3.31
64 reviews

Industry average (Hospital & Health Care)
3.29
84,287 reviews

kununu average
3.32
2,725,000 reviews