Suggestions for improvement
- Bank of the West managers must develop policies, procedures and paths to get work done within the company. The bank has an extremely low efficiency ratio and the lack of cooperation within the company is a direct result of that. Bank of the West is a collection of a number of recently acquired companies. Upper managers must help the employees create an inclusive and cooperative culture. These managers need to hire more diverse people and give them a chance to do their jobs without negative and premature labeling. The managers within the company abuse their authority by failing to collect facts. Managers at Bank of the West make decisions base on emotion. These managers have a record of making decisions where at least one person in the work project gets destroyed. Bank of the West managers fail to plan. The only time they plan is after an employee has been blamed for doing something that he or she had no control over in the first place. Upper management exaggerates, inflates and inflames. Upper management makes decisions in a way that is unrealistic, unappreciative, inaccurate and self-defeating.
I like about the employer
I like the fact that managers go to the markets often to find out what is happening in the field.