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Big Lots Stores:What's it like to work here?

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Review averages

  • 165 employees say

    Excellent (37)
    22.424242424242%
    Good (42)
    25.454545454545%
    Satisfactory (37)
    22.424242424242%
    Subpar (49)
    29.69696969697%
    2.83
  • 6 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (6)
    100%
    1.12

Company summary

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Headquartered in Columbus, Ohio, Big Lots, Inc. is a unique, non-traditional, discount retailer operating over 1,400 BIG LOTS stores in 47 states with product assortments in the merchandise categories of Furniture, Seasonal, Soft Home, Food, Consumables, Hard Home, and Electronics, Toys & Accessories.

Our vision is to be recognized for providing an outstanding shopping experience for our customers, valuing and developing our associates, and creating growth for our shareholders. Big Lots supports the communities it serves through the Big Lots Foundation, a charitable organization focused on four areas of need: hunger, housing, healthcare, and education.


Numbers

Employees

10,001+ employees

Company info

Who we are

Products, services

Big Lots has over 1,400 stores in 48 states. Its department stores sell a wide variety of merchandise, including packaged food and beverages, toys, furniture, clothing,housewares, and small electronics, much of which is closed out or overstocked merchandise.
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Company outlook

One Team. One Goal!

Big Lots associates are part of a team dedicated to our mission of delivering Surprises in Every Aisle, Every Day! We hire people who will flourish in our fun and fast-paced environment. Our associates are encouraged to try new ideas, make decisions, and take on greater responsibilities. Their energy, enthusiasm, and dedication to our customers are the major factors in our incredible growth. 

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Benefits

Company Benefits

Healthcare. Retirement planning. Income protection. Work-life balance. They're essential parts of your life, and we're committed to providing a comprehensive benefit package aimed at meeting your personal and family needs. We take great pride in offering a competitive program to attract and reward talented associates. Certain benefits are subject to eligibility requirements and part-time or full-time status.

Read more about offered benefits. 

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Location

Domestic locations

Find BigLots near you.

For applicants

Videos

The Big Lots Foundation - Doing What We Do, For Good.

What we offer

What is special about working for us?


Our Mission: Surprises in Every Aisle, Every Day


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People expect something special when they walk into Big Lots — and that’s exactly what they get. Big Lots offers brand-name merchandise priced 20 to 40 percent below most discount retailers and up to 70 percent below traditional retailers. Customers love our unique products and once-in-a-lifetime deals. We also carry brand-name foods, home furnishings, attractive and affordable furniture, seasonal merchandise, and hundreds of everyday items customers want and need.


How would we describe the company culture?

Our business was founded on the belief that everyone loves a great deal. This guiding principle is at the heart of our mission: Surprises in every aisle, every day! Our customers are savvy about shopping, practical about savings, and thrilled by great merchandise, brands, and prices.

Our Mission: Guided by an understanding of our core customer , our mission is simple: Surprises* in every aisle, every day.

Our Vision:  Recognized for providing an outstanding shopping experience for our customers, valuing and developing our associates, and creating growth for our shareholders.

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What else should applicants know about us?

Our Values

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Application advice

Preferred application method

Looking for your next BIG opportunity?

Our people make Big Lots a great place to shop — and a great place to work. We’re looking for associates who exemplify our guiding values. Who are committed to customer service. Who want a career with opportunities, challenges, and rewards. If you’re interested in joining a fantastic team, check out our job postings.

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Reviews for Big Lots Stores

Reviews - What employees say

2.83 Employees say
1.12 Applicants say
  • 18.Aug 2017
  • Employee

Cashier

1.44

Teamwork

no

  • 18.Aug 2017
  • Employee

Support from Management

Management is very understanding and kind. They'll work with you if you're having trouble

Teamwork

You're assigned an L cart or pallet to work, but you'll rarely work one alone. In my time there, I've only worked alone once.

Level of Autonomy

Yeah, there's a small quota to meet and you gotta tell the boss when you're going on break/lunch, but that's to be expected. You choose when all your breaks are, and whether or not you wanna take a break at all. Lunches are mandatory, though.

  • 18.Aug 2017
  • Employee

Company culture

Terrible pay
Terrible company
Terrible management
Completely unappreciated
The only people who work here are old or need a little job to get back on their feet.

Support from Management

The expectations are very unrealistic they expect you to be superman or superwoman it sometimes can mess up the work flow

Communication

The managers are never on the same page I honestly do not understand how the store functions as well as it does


Review averages

  • 165 employees say

    Excellent (37)
    22.424242424242%
    Good (42)
    25.454545454545%
    Satisfactory (37)
    22.424242424242%
    Subpar (49)
    29.69696969697%
    2.83
  • 6 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (6)
    100%
    1.12

kununu score comparisons

Big Lots Stores
2.77
171 reviews

Industry average (Retail/eCommerce)
2.99
85,689 reviews

kununu average
3.08
1,708,000 reviews