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Blue Cross Blue Shield Of Michigan:What's it like to work here?

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Blue Cross Blue Shield Of MichiganBlue Cross Blue Shield Of MichiganBlue Cross Blue Shield Of MichiganWatch video

Review averages

  • 25 employees say

    Excellent (9)
    36%
    Good (9)
    36%
    Satisfactory (5)
    20%
    Subpar (2)
    8%
    3.49
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Company summary

Who we are
  • A nonprofit mutual insurance company founded in 1939
  • The largest health insurer in Michigan, serving 4.5 million people here and 1.6 million more in other states
  • The largest network of doctors and hospitals in Michigan: 152 hospitals, and more than 33,000 doctors
  • An independent licensee of the Blue Cross and Blue Shield Association

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Numbers

Employees

more than 8,100

Company info

Who we are

Company outlook

Our Mission                                                                                                                                                                                             
We commit to being our members’ trusted partner by providing affordable, innovative products that improve their care and health. 

Our Customer Commitment
We aspire to be clear and simple, to help you make the right choices, to offer valuable coverage, and help you get quality health care for you and those you love.

Benefits

  • Comprehensive medical, dental and vision insurance
  • 401(k) with company match
  • Annual bonuses
  • Tuition assistance
  • Paid parking

Location


  • 600 E Lafayette Blvd
    Detroit, 48226
    United States

For applicants

Videos

Combining Medical, Dental and Vision Insurance Coverage with Blue...

What we offer

What is special about working for us?

Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?

You don't have to be a health care professional to have a rewarding career here. There are opportunities in lots of fields, like accounting and finance, IT, marketing and sales, human resources and underwriting.

What else should applicants know about us?

We also value diversity in our workforce. We work to better understand our employees so we can better understand our customers. Take a look at the recognition we've earned for creating a diverse workforce. Have a look at our Equal Employment Opportunity statement (PDF) for more information.

Our Commitment to our Social Mission
  • Increasing access to affordable health care
  • Enhancing the quality of care patients receive
  • Improving the health of Michigan’s citizens and communities


Application advice

Preferred application method

Reviews for Blue Cross Blue Shield Of Michigan

Reviews - What employees say

3.49 Employees say
0.00 Applicants say
  • 06.Apr 2018
  • Employee

Suggestions for improvement

  • promote based on education or relevant experience.

Suggestions for improvement

  • I feel there were employees that weren't pulling their weight and it was very obvious to those around them, however the team leader at the time seemed to give way too many chances to improve to these employees, which I feel was a waste of company time and money as well as brought the morale of others in the department down.

What I like about the company

I have worked for BCBSM for almost one year. My team leader has been nothing but supportive and encouraging and pushes me to do my best. The training department are experts in their area and are available for questions even after training is done.

  • 02.Mar 2018
  • Employee

Suggestions for improvement

  • Stop micromanaging employees. Adherence expectations are insane and unrealistic. The call strategy is redundant and make handling the calls more annoying.

What I like about the company

They are really concerned about our overall health and wellness. We receive compensation for gym memberships and for receiving physical exams.

What I dislike about the company

Management, Employee Labor Relations and Call Center Team Leaders.
They all micro manage and treat the employees as if we are children


Review averages

  • 25 employees say

    Excellent (9)
    36%
    Good (9)
    36%
    Satisfactory (5)
    20%
    Subpar (2)
    8%
    3.49
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Blue Cross Blue Shield Of Michigan
3.49
25 reviews

Industry average (Insurance)
3.32
34,048 reviews

kununu average
3.28
2,540,000 reviews