- Blue-Grace Logistics LLC02.May 2017
Good people here but there is a looming sense of fear. The number one reason people get fired is that they are "not a culture fit". Which is extremely vague and helps management to get rid of anyone that may think differently. Bluegrass definitely puts the CULT in culture. Employees are rewarded for ratting other employees out who speak against the company.
Support from management
1. Management does not understand the industry
2. If it pertains to anything other than a current sale (customer support, billing issues, any post sale aupport questions, etc) your manager will be a ghost.
3) extremely unprofessional
4) if you talk like your unprofessional manager, you will be in HR
5) managers date employees
6) promotions are not performance based, metric based or skill based.... they are based on manager relationship
Bluegrass sales team effort in a quote:
"Here is your quarterly goal that will definitely change by this time next week".
Kinda hard to work as a team when there is not reward for doing so.
Freedom to work independently
Prepare to be micromanaged more than every other sales job you've ever had.
CEO holds a meeting on Monday mornings, When he feels like it.
Remember the "telephone game" where one person has a message and when its passed through 10 other people's translation, its all messed up? That's basically how you get information at bluegrace.
Since I've been here, 3 women have been promoted quickly after "going out"with the VP of sales.
There is an entire department of women that are selected primarily for the way they look, the entire company knows this, HR turns it's head, CEO promotes it.
Attitude towards older colleagues
Very inclusive here, no age issues I noticed.
Once in the logistics industry, there really isn't a way out. Most employers do not even understand what it is when they see it on your resume so unless you plan on staying in logistics forever, the career development is a moot point.
Overall compensation for your work
Commission is below industry standard and if you don't track every penny yourself, your commission will be wrong EVERY MONTH.
Salary is lower than the closest 4 logistics companies in Tampa.
Overworked and underpaid. They prey on college students.
Office / Work Environment
From the surface you'll think I'm crazy. This place has EVERYTHING imaginable TO SELL YOU A JOB.
There is ping pong, arcade games, basketball arcade and how can I forget Free Beer on Fridays.
In the year of working with bluegrace, if I stepped into the break room for my than 8 minutes, my manager was escorting me back to my seat. Not ONCE did I touch the arcades, pingpong, the bean bag chairs or any other fun items. These are here STRICTLY for show. Sales reps are not allowed off the floor for more than 5 minutes at a time. Even as a top sales rep, I was not even allowed to participate in COMPANY WIDE competitions for any free tickets or anything because that would involve me being off of the phone.
Logistics is a non stop industry, you will take your work home with you. You will be taking calls and emails at night if you want to be successful here. They will not compensate for the use of your personal phone or laptop.
Truck drivers know us for ridiculous rates, customers know us by our lack of support and awfully billing system. It's embarrassing straying to win back "lost business" when you call one of the recycled leads you're given. (I often called leads that were recycled 4 times and were from 2011)
Also, the company's physical image will continue to change almost weekly... new logos, sayings, hashtags, social media presence.... etc.
Two of their "core values" are:
1. Simplify the complex
2. Embrace Chaos
If you are simplifying the complex, WHY WOULD THERE BE CHAOS?
If you choose to work for a company with conflicting core values.... don't choose a LOGISTICS COMPANY (who's sole purpose to to find solutions) who's core value is "embrace chaos".
The only way youll get fired is if you dont fit the culture. If you put ins the effort, you'll have a job.
Never noticed an issue.
Here's a bonus star because not only is logistics a difficult industry, but bluegrace will consistently find ways to make the sale harder for you to close. Managers will continue to tell you that they are a young company (which at 10 years, every other logistics company has accomplished more) as an excuse for industry ignorance.
They are continually trying to bring in experienced people but they continue to push a small business mentality and are afraid to step outside of their box.
Realize that if you take a full-truckload position, that bluegrace is an LTL company. They will not be able to cover your loads which will hurt YOUR pocket. They are absolutely horrendous at anything aside from dry vans. They will admit this openly yet refuse to address it- is the kind of company you want to work for? A company that purposely avoids growth?
Inclusive / Diverse
5 stars here.... they will include everyone that's a culture fit.
Suggestions for improvement
- Tear down and rebuild. If you can point at one "LEADER" in this company and show me their leadership characteristics, I'd be astonished because I couldn't pinpoint ONE. If you stick around long enough, keep your head down, stay below the radar, you'll end up with a promotion. Metrics do not help you in this company, they only hurt you.
What I like about the company
Great people that work there.
What I dislike about the company
Working for bluegrace was the most frustrating experience I've ever had. For a company that's been around for ten years, there is no set support process. The training is hardly relevant to the job and provides ZERO industry based learning. You are expected to make 160 outbound calls daily, while fielding emails and inbound calls about current/pennding sales and fixing the mistakes made by the support teams who have no accountability. You are solely responsible for all billing issues, loads not covered, tracking loads,providing updates to your customers and closing new deals.... If any aspect of any of these pieces are missing, it comes back on the sales rep.
The following benefits were offered to me
- CompanyBlue-Grace Logistics LLC
- Are you a Current or Former Employee?Current employee
- DepartmentLogistics/materials management