- Bon Apptit Gourmet Pastries Northeast15.Dec 2015
One-sided culture, little or no regard for Managers in the field or for Brokers and Owner Operators.
Support from management
Poor Corporate Support.
People in the field try to support each other.
Freedom to work independently
You basically are on your own.
Communication is not clear, you have to read between the lines as it were, make notes, and then call to Corporate for clear answers and clarification.
There is only one female Market Manager in the entire Country, and male employees who are not a part of the "favored" group are not given a fair chance to succeed, which is the biggest reason why they suffer a high degree of turnover.
Attitude towards older colleagues
The owners are indeed open to those mature individuals with industry experience.
Training is non existent once you are hired. The on-boarding process is not more than a week long and continuing education is unheard of.
Overall compensation for your work
Compensation is very slightly above above average, additional money is given to purchase reasonable benefits as there are no company sponsored benefits.
Office / Work Environment
When in the field You can generally choose a hotel to use as a base of operations as long as it is priced reasonably.
Very, very poor in helping with issues such as properly discarding huge amounts of cardboard handling after receiving your product, which is produced in California and shipped frozen and it is your responsibility to properly thaw the product to "fresh" status.
Poor for Market Managers but good for Brokers and Owner Operators.
They down-play their image. There are no formal uniforms but you can secure a few golf-style shirts with the company logo.
Brokers and Owner Operators are not encouraged to decal their vehicles. In most States, the FDA would have local DOT officials sideline the vans and light trucks if they saw how the product is handled, such as Owner Operators and Brokers a ticketing an expiration date of their own choosing on each individual item.
None of the product would pass the Standards set by the Federal Food and Drug Administration for Freshness.
Probably better than average because they cannot find quality people to work for Bon Appetit.
I never observed an ADA level employee.
No Training for employees in the field, no suggested Best Safety Practices recommended to Brokers or Owner Operators. Inside the Bakery in Vernon, California I observed workers bare chested, without shirts, no beard guards, and few hair nets.
Any degree of work in Sales is challenging and rewarding at the same time. However, positive recognition never came from Corporate.
Inclusive / Diverse
Minorities are heavily recruited, especially those from the Middle East, which is where the owners are from (Iran).
Suggestions for improvement
- Stop the favoritism among Managers and understand that each Market is unique with uniquely individual opportunities and issues....stop being closed minded....stop the micromanaging and develop Business Plans to be pro-active for a change.
What I like about the company
Probably only and just only, the compensation, but the entire package without benefits or a 401k Plan really is below standard.
What I dislike about the company
Their attitude towards employees, the lack of a compressive compensation plan, the closed door/closed minded approach in the corporate management philosophy....Wow, really so much more when I think about the whole experience!
The following benefits were offered to me
- CompanyBon Apptit Gourmet Pastries Northeast
- CityNortheast United States
- Are you a Current or Former Employee?Former job since 2010