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Bright Horizons Family Solutions:What's it like to work here?

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Review averages

  • 138 employees say

    Excellent (70)
    50.724637681159%
    Good (37)
    26.811594202899%
    Satisfactory (20)
    14.492753623188%
    Subpar (11)
    7.9710144927536%
    3.69
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Company summary

Bright Horizons Family Solutions® is a leading provider of early education and preschools, employer-sponsored child care, back-up care, educational advisory services and other work/life solutions.


We strive to:

  • Nurture each child’s unique qualities and potential
  • Support families through strong partnerships
  • Collaborate with employers to build family-friendly workplaces
  • Create a work environment that encourages professionalism, growth, and diversity
  • Grow a financially strong organization


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Numbers

Employees

10,000+ employees

Company info

Who we are

Products, services

Care and Education

  • Curriculum 
  • Infant
  • Toddler
  • Preschool
  • Pre-Kindergarten
  • Kindergarten
  • Elementary Schools
  • Montessori


Additional Programs

  • Back-up and Drop-in Care
  • School Age Care
  • Summer Camp
  • Military Family Program
  • Birthday Parties


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Benefits

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Health Insurance & Wellness Plans

  • Medical and Dental
  • Vision Plan
  • Same-Sex Domestic Partner Benefits
  • GlobalFit Fitness Solutions


Retirement Plan & Financial Planning

  • 401(k) Retirement Plan
  • Healthcare Flexible Spending Account
  • EdAssist
  • Tuition Reimbursement 
  • Commuter Benefit Program
  • Credit Union
  • Retail discounts 


Work/Life Balance: Paid Time off & Family Benefits

  • Paid Holiday, Vacation, and Sick Time
  • Well-Being Help Center (EAP)
  • Life, Accident, and Disability Insurance
  • Adoption Assistance 
  • Child Care Discount
  • Back-Up Child Care and Adult/Elder Care
  • College Coach
  • Pet Insurance
  • Auto/Home Insurance Discounts
  • Real Estate Advantage Program


 

Location

Domestic locations

Bright Horizons Family Solutions World Headquarters

200 Talcott Avenue, South 
Watertown, MA 02472 
Phone: (617) 673 8000 

Parent Inquiries: (866) 854 1958

Back-Up Care Inquiries:  (866) 273-2773

Back-Up Care Advantage Inquiries:  (877) BH CARES



Chicago Regional Offices 
Bright Horizons Family Solutions 
1011 Warrenville Road, Suite 160
Lisle, IL 60532 
Phone: (630) 724 8300


Colorado Regional Offices 
Bright Horizons Family Solutions 
2655 W. Midway Blvd.
Suite 330
Broomfield, CO 80020
phone: (303) 604-6545


Nashville Regional Office
105 Westwood Place
Suite 125
Brentwood,TN 37027 
phone: (615) 256 9915


Locations (international)

Bright Horizons Family Solutions - United Kingdom Headquarters

2 Crown Court

Rushden
Northamptonshire
NN10 6BS
Phone: 01933 415900

 

London Regional Office
305 Great Portland Street
West Central London W1W 5DD
Phone: 020 7307 1920

 

Wilmslow Regional Office
Summerfield’s Village Centre, Dean Row Road
Wilmslow, SK9 2TA
Phone: 01625 417 687

 

Scotland Regional Office
Bright Horizons Family Solutions
26 Whitehouse Road
Edinburgh, EH4 6PH
Phone: 0131 3360900

 

Hoofdkantoor - The Netherlands Headquarters

Kindergarden Nederland B.V.

Herengracht 244

1016 BT Amsterdam 
Phone: 020 423 5422

For applicants

Videos

MA Teacher Recruitment Video

Who we are looking for

Preferred skills

  • Strong leadership, supervisory and customer service skills
  • Ability to create/maintain partnerships with families and staff
  • Ability to lead staff in implementing a developmentally appropriate curriculum
  • Strong organizational and communication skills; ability to handle multiple tasks or crisis situations effectively
  • Computer literacy

Preferred qualifications

  • A combination of infant, toddler, or preschool teaching experience
  • Well versed in NAEYC accreditation and licensing standards
  • Experience working in an inclusive work environment and managing across differences
  • Must meet state requirements for education and additional center. School requirements may apply
  • Relevant job experience 

Preferred majors/degrees

  • Bachelor’s degree preferred; High School diploma/GED required

What we offer

What is special about working for us?

EVERY DAY YOU CAN HAVE A MEANINGFUL CAREER

Reach your potential. Teaching and working at Bright Horizons is more than just a job. At Bright Horizons, you'll achieve your career goals while helping children and families realize their own. As the world's leading provider of high-quality child care, education, and work/life solutions, we help families and their children be their best by embracing who they are and creating strategies that help them thrive. That same philosophy guides our professional culture, empowering diverse and talented people to focus on the best parts of their character and capabilities...and to use those qualities to redefine their potential.

Be yourself. We value the qualities that make you unique - your sense of humor and sense of responsibility, your passion for helping others and commitment to high performance - and we're dedicated to creating a work environment where you can leverage your strengths to pursue a challenging and meaningful career and cultivate a satisfying and full life.


Ready to have it all? At Bright Horizons, you can.

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How would we describe the company culture?

It's a special recipe of people, principles, and pride. It's the spirit of collectively using all of our unique gifts to serve employees, clients, families, and communities every day.

When you join Bright Horizons, you join an organization that understands the value of our people; one that prides itself on support and cooperation; and one that recognizes and appreciates the strengths that each employee brings. Our focus on well-being - on supporting our employees in their lives both at work and at home - ensures a work environment in which each employee's chosen path is respected, rewarded, and celebrated.


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At our core, all of us at Bright Horizons are proud of what we do.

Our corporate culture unites and inspires our employees to work hard. Together, we're dedicated to excellence; to setting a standard other companies hope to achieve; and to providing the highest-quality care for the children and families that we serve. By supporting our employees and nurturing their passion, commitment, and engagement, Bright Horizons has built an employee community that continues to grow and to thrive.


Our Mission & HEART Principles

At Bright Horizons, our mission is to make a difference in the lives of others. This shared goal motivates our employees and provides a clear link between the work that we do and the impact that we have on hundreds of thousands of lives every day.

Delivering on this mission starts with a solid cultural foundation built on HEART (honesty, excellence, accountability, respect, teamwork). These formally stated HEART Principles articulate our people practices and illustrate our collective commitment to quality - and to each other. Together with our mission statement to guide us, these principles provide a clear roadmap that expresses "how" we do what we do; that joins us in a common direction; and that unites leadership and employees in the singular goal of being our very best. 

Application advice

Preferred application method

Visit our career site for more information about Bright Horizons and to search current job openings in the following areas:

  • Teaching
  • Center/School Leadership
  • Center/School Administrative Support
  • Corporate Office 



For technical issues with your application, contact us at bhrecruit@brighthorizons.com or (855) 877-6866



Reviews for Bright Horizons Family Solutions

Reviews - What employees say

3.69 Employees say
0.00 Applicants say

Suggestions for improvement

  • Better pay for teachers. We hire random people to perform music and water plants. Teachers are capable of doing those things, and we would appreciate better pay over paying random outsiders to come do things we can do ourselves.

What I like about the company

Kids and families are amazing. Wonderful work environment and great leadership team. Our supervisors are supportive and flexible and always open to listening to employees needs. Pay isn’t great but it beats a desk job!

What I dislike about the company

Better pay would be great. You also have to stick to a strict corporate code, so sometimes fun activities could be planned but we find out it is against the “rules.” (No stamp art with apples? Come on!)

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00
  • Company
    Bright Horizons Family Solutions
  • City
    Cary
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Regional and corporate should pay more attention to what's going on. Money simply cannot be the only consideration. The actual standards and practices should be followed.

What I like about the company

The children were wonderful. It was lovely to work with them., plan activities and see them respond and grow.

What I dislike about the company

Management was awful. Dishonest. No work life balance. No meaningful oversight from regional and national. Unsafe environment for children because rooms were designed with large blind areas. Rooms were not staffed to maintain consistency and health and safety. Children could be moved many times a day to save money. Licensing and NAYCE standards frequently violated. Bullying from management and among staff.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Bright Horizons
  • City
    Fort Worth
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered

Suggestions for improvement

  • Better communication system. And less worry about documenting things that are obvious. Pay needs to be increased so that teachers stick around d and staffing g isn't always tight

What I like about the company

I love getting to see my kiddos everyday. And I have an amazing Co teacher. Seeing all their growth let's me know I'm doing the best I can

What I dislike about the company

We have little balance for our personal life. Work appears to come first before all other aspects for our higher ups. Although we love our jobs we also have lives outside of work. We also have short or little communication on things going on with staff or events. A lot of time they are keeping re worried about the looks of things rather than developmentally appropriate things for our kids.

Company Culture
5.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Onsite daycare facility is offered Desirable office location is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Bright Horizon Family Solution
  • City
    Omaha
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Vehicle allowance is offered Employee events is offered

Review averages

  • 138 employees say

    Excellent (70)
    50.724637681159%
    Good (37)
    26.811594202899%
    Satisfactory (20)
    14.492753623188%
    Subpar (11)
    7.9710144927536%
    3.69
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Bright Horizons Family Solutions
3.69
138 reviews

Industry average (Primary & Secondary Education/Higher Education/E-Learning)
3.63
72,741 reviews

kununu average
3.33
3,041,000 reviews