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Bright Horizons Family Solutions:What's it like to work here?

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Review averages

  • 52 employees say

    Excellent (18)
    Good (15)
    Satisfactory (9)
    Subpar (10)
  • 0 applicants say

    Excellent (0)
    Good (0)
    Satisfactory (0)
    Subpar (0)

Company summary

Bright Horizons Family Solutions® is a leading provider of early education and preschools, employer-sponsored child care, back-up care, educational advisory services and other work/life solutions.

We strive to:

  • Nurture each child’s unique qualities and potential
  • Support families through strong partnerships
  • Collaborate with employers to build family-friendly workplaces
  • Create a work environment that encourages professionalism, growth, and diversity
  • Grow a financially strong organization




10,000+ employees

Company info

Who we are

Products, services

Care and Education

  • Curriculum 
  • Infant
  • Toddler
  • Preschool
  • Pre-Kindergarten
  • Kindergarten
  • Elementary Schools
  • Montessori

Additional Programs

  • Back-up and Drop-in Care
  • School Age Care
  • Summer Camp
  • Military Family Program
  • Birthday Parties




Health Insurance & Wellness Plans

  • Medical and Dental
  • Vision Plan
  • Same-Sex Domestic Partner Benefits
  • GlobalFit Fitness Solutions

Retirement Plan & Financial Planning

  • 401(k) Retirement Plan
  • Healthcare Flexible Spending Account
  • EdAssist
  • Tuition Reimbursement 
  • Commuter Benefit Program
  • Credit Union
  • Retail discounts 

Work/Life Balance: Paid Time off & Family Benefits

  • Paid Holiday, Vacation, and Sick Time
  • Well-Being Help Center (EAP)
  • Life, Accident, and Disability Insurance
  • Adoption Assistance 
  • Child Care Discount
  • Back-Up Child Care and Adult/Elder Care
  • College Coach
  • Pet Insurance
  • Auto/Home Insurance Discounts
  • Real Estate Advantage Program



Domestic locations

Bright Horizons Family Solutions World Headquarters

200 Talcott Avenue, South 
Watertown, MA 02472 
Phone: (617) 673 8000 

Parent Inquiries: (866) 854 1958

Back-Up Care Inquiries:  (866) 273-2773

Back-Up Care Advantage Inquiries:  (877) BH CARES

Chicago Regional Offices 
Bright Horizons Family Solutions 
1011 Warrenville Road, Suite 160
Lisle, IL 60532 
Phone: (630) 724 8300

Colorado Regional Offices 
Bright Horizons Family Solutions 
2655 W. Midway Blvd.
Suite 330
Broomfield, CO 80020
phone: (303) 604-6545

Nashville Regional Office
105 Westwood Place
Suite 125
Brentwood,TN 37027 
phone: (615) 256 9915

Locations (international)

Bright Horizons Family Solutions - United Kingdom Headquarters

2 Crown Court

NN10 6BS
Phone: 01933 415900


London Regional Office
305 Great Portland Street
West Central London W1W 5DD
Phone: 020 7307 1920


Wilmslow Regional Office
Summerfield’s Village Centre, Dean Row Road
Wilmslow, SK9 2TA
Phone: 01625 417 687


Scotland Regional Office
Bright Horizons Family Solutions
26 Whitehouse Road
Edinburgh, EH4 6PH
Phone: 0131 3360900


Hoofdkantoor - The Netherlands Headquarters

Kindergarden Nederland B.V.

Herengracht 244

1016 BT Amsterdam 
Phone: 020 423 5422

For applicants


MA Teacher Recruitment Video

Who we are looking for

Preferred skills

  • Strong leadership, supervisory and customer service skills
  • Ability to create/maintain partnerships with families and staff
  • Ability to lead staff in implementing a developmentally appropriate curriculum
  • Strong organizational and communication skills; ability to handle multiple tasks or crisis situations effectively
  • Computer literacy

Preferred qualifications

  • A combination of infant, toddler, or preschool teaching experience
  • Well versed in NAEYC accreditation and licensing standards
  • Experience working in an inclusive work environment and managing across differences
  • Must meet state requirements for education and additional center. School requirements may apply
  • Relevant job experience 

Preferred majors/degrees

  • Bachelor’s degree preferred; High School diploma/GED required

What we offer

What is special about working for us?


Reach your potential. Teaching and working at Bright Horizons is more than just a job. At Bright Horizons, you'll achieve your career goals while helping children and families realize their own. As the world's leading provider of high-quality child care, education, and work/life solutions, we help families and their children be their best by embracing who they are and creating strategies that help them thrive. That same philosophy guides our professional culture, empowering diverse and talented people to focus on the best parts of their character and capabilities...and to use those qualities to redefine their potential.

Be yourself. We value the qualities that make you unique - your sense of humor and sense of responsibility, your passion for helping others and commitment to high performance - and we're dedicated to creating a work environment where you can leverage your strengths to pursue a challenging and meaningful career and cultivate a satisfying and full life.

Ready to have it all? At Bright Horizons, you can.


How would we describe the company culture?

It's a special recipe of people, principles, and pride. It's the spirit of collectively using all of our unique gifts to serve employees, clients, families, and communities every day.

When you join Bright Horizons, you join an organization that understands the value of our people; one that prides itself on support and cooperation; and one that recognizes and appreciates the strengths that each employee brings. Our focus on well-being - on supporting our employees in their lives both at work and at home - ensures a work environment in which each employee's chosen path is respected, rewarded, and celebrated.


At our core, all of us at Bright Horizons are proud of what we do.

Our corporate culture unites and inspires our employees to work hard. Together, we're dedicated to excellence; to setting a standard other companies hope to achieve; and to providing the highest-quality care for the children and families that we serve. By supporting our employees and nurturing their passion, commitment, and engagement, Bright Horizons has built an employee community that continues to grow and to thrive.

Our Mission & HEART Principles

At Bright Horizons, our mission is to make a difference in the lives of others. This shared goal motivates our employees and provides a clear link between the work that we do and the impact that we have on hundreds of thousands of lives every day.

Delivering on this mission starts with a solid cultural foundation built on HEART (honesty, excellence, accountability, respect, teamwork). These formally stated HEART Principles articulate our people practices and illustrate our collective commitment to quality - and to each other. Together with our mission statement to guide us, these principles provide a clear roadmap that expresses "how" we do what we do; that joins us in a common direction; and that unites leadership and employees in the singular goal of being our very best. 

Application advice

Preferred application method

Visit our career site for more information about Bright Horizons and to search current job openings in the following areas:

  • Teaching
  • Center/School Leadership
  • Center/School Administrative Support
  • Corporate Office 

For technical issues with your application, contact us at or (855) 877-6866

Reviews for Bright Horizons Family Solutions

Reviews - What employees say

3.27 Employees say
0.00 Applicants say
  • 18.Oct 2017
  • Employee

Overall compensation for your work

They compensate well, but watch out once you start to make what they feel is too much.

  • 28.Aug 2017
  • Employee

Support from management

Management is kind and will make time to listen.

Company Culture

There are good guiding principles in place. All employees really love working with kids. That being said I would like to see a little more focus on the children and a little less on the brand.

Support from management

I think the biggest obstacle with management is communication. If there was a way to set aside more time for both parties to express opinions and ideas and then see some results of those discussions, attitudes would greatly improve.

Review averages

  • 52 employees say

    Excellent (18)
    Good (15)
    Satisfactory (9)
    Subpar (10)
  • 0 applicants say

    Excellent (0)
    Good (0)
    Satisfactory (0)
    Subpar (0)

kununu score comparisons

Bright Horizons Family Solutions
52 reviews

Industry average (Hospital & Health Care)
54,342 reviews

kununu average
2,230,000 reviews