Skip over menu?
  

Brightstar Care:What's it like to work here?

United States Industry Hospital & Health Care
Skip over sub-menu?
Brightstar CareBrightstar CareBrightstar Care
This company does not
provide content for this profile
Is this Your Company?
Claim your profile now

Review averages

  • 29 employees say

    Excellent (10)
    34.48275862069%
    Good (5)
    17.241379310345%
    Satisfactory (7)
    24.137931034483%
    Subpar (7)
    24.137931034483%
    3.04
  • 1 applicant says

    Excellent (1)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    5.00

Reviews for Brightstar Care

Reviews - What employees say

3.04 Employees say
5.00 Applicants say

Suggestions for improvement

  • provide benefits. Everything else is great

What I like about the company

They will send gift cards and show appreciation for hard work and have worked well with me when emergencies and situations occur.

I'm currently hospitalized for the remainder of my pregnancy, and they showed concern and quickly got my shifts covered. They even brought me flowers and a card to my room the same day I was admitted.

They have always taken care of me as an employee, and made me feel like a valued member of the team

What I dislike about the company

It's hard not having any benefits even though I work full time hours. All employees are PRN because they cant guarentee us clients or hours every week, but to not have medical or any PTO its really hard when emergencies or other events occur

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered
  • Company
    BrightStarCare
  • City
    Boise
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered
  • 05.Apr 2018
  • Employee

Company Culture

Brightstar care does not care who they staff. As long as a warm body shows up and the family pays you are on your own. At times Brightstar care has to call other staffing services to find a warm body . CNA are mistreated and overworked , and live in is a primary need with no days off because they cannot find relief. The work load exceeds the pay . You may be working 160 hours a week for as little as $100 a day . Then you will be told that if you worked through the night , as a live in , that you only are paid from 8 AM - 4PM . If you work at 2AM -4AM they wont pay you because from 12AM -8AM you are supposed to be asleep. Please spare yourself and don't work for them.

Support from management

Forget it they will ignore you until you are in tears . Do not accept live in cases . And if you want staff relief in a hospital it will be here and there but more ina nursing home to stay 11 hrs a day with a patient .

Teamwork

Lack of staff relief, because of demands and low wages .

Freedom to work independently

I was fortunate to be allowed to drive home to check my mail and pay my rent even though I was a live in , and without a private room of my own , I had to wait 2 weeks for them to find someone to relieve me for 4 hours only . You have no life when you make Brightstar care your slave driving employer.

Internal Communication

A joke. If you have an emergency you wont be acknowledged . Your needs are unimportant .

Attitude towards older colleagues

Crack the whip.

Overall compensation for your work

When you do the math , your hours worked divided by your hourly will be less than minimum wage. No overtime . And when brought to the attention of the staff they play a numbers game and tell you that they do not pay for time reported if it is past midnight.

Office / Work Environment

Home care cases will need serious housekeeping .

Work-Life Balance

Be prepared to be offered a live in , and wear many hats. Housekeeping, personal care attendant, cook, laundry department, transportation , assist with all other visiting home care staff such as physical therapy etc.

Job Security

As mentioned no concern for the workers well being .

Workplace Safety

Poor - If you hurt yourself you can give yourself emergency first aid because they won't help you. Just work and shut up

Suggestions for improvement

  • Sell out to a more professional caring team. Caring for EMPLOYEES not just making money off the client.

What I like about the company

Nothing .

What I dislike about the company

Everything

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    Brightstar Care
  • City
    Naperville
  • Are you a Current or Former Employee?
    Internship in
  • Position
    Not specified
  • Department
    Others
  • 14.Mar 2018
  • Employee

Company Culture

The director has a personality disorder that presents itself as her yelling, speaking of herself in third person, sabotaging your work, and talking poorly about everyone behind their backs. She wrongfully terminates or people quit with no notice because they cannot take it anymore. The HR person has no idea how to do her job. She is a paper pusher and a poor one at that. If you are looking for a hostile environment...this is it.

Support from management

The owner seems oblivious to the cancer in the system.

Teamwork

The director pits people against each other. That is called engaging in splitting behavior and is part of her personality disorder.

Freedom to work independently

Nope. They just tell you you will but then they micromanage even more. It is really weird.

Internal Communication

Be prepared to be talked AT not to.

Overall compensation for your work

Paid well. Not worth it though.

Office / Work Environment

Stressful. Frustrating. Oppressive. Ridiculous.

Environmental Friendliness

Ha. No.

Work-Life Balance

At least they have an on-call person. However, the stress carries over to home life. Know that.

Job Security

The director has no idea what she is doing and has been through a LOT of staff.

Challenging Work

A monkey could do it.

Inclusive / Diverse

Be prepared to be mocked, harrassed, and ridiculed.

Suggestions for improvement

  • The owner needs to wake the heck up and fire the director. She is awful.

What I like about the company

Good pay. Paid every week.

What I dislike about the company

Everything else.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
4.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
2.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered Paid time off is offered
  • Company
    BrightStar Care
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Administration

Other company profiles


Other visitors also viewed

Review averages

  • 29 employees say

    Excellent (10)
    34.48275862069%
    Good (5)
    17.241379310345%
    Satisfactory (7)
    24.137931034483%
    Subpar (7)
    24.137931034483%
    3.04
  • 1 applicant says

    Excellent (1)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    5.00

kununu score comparisons

Brightstar Care
3.11
30 reviews

Industry average (Hospital & Health Care)
3.29
84,466 reviews

kununu average
3.32
2,728,000 reviews