- Butler County Ford24.Jan 2016
Support from Management
Service manager is a great person but an extremely weak manager. The department is not run proficiently or professionally. There is little accountability. The inmates run this asylum.
Suggestions for improvement
- Hire a professional service manager that has a set of balls and will run the service department, not let the customers make the rules.
What I like about the company
The general manager is a fantastic person to work with. The dealer principal invests heavily in her business, as well as being extremely generous to the community at large.