- C3 CustomerContactChannels13.Mar 2019
The general culture of C3 seemed to be good. However in training, it kind of all goes out the window.
Support from management
Ha ha ha!!!! What support?! I mean, really? I was in training, training people. I was a green as everyone else but caught on quick. So I was helping everyone because the trainer got too frustrated helping people.
I guess it was ok.
Freedom to work independently
No. Seriously. They say there is communication but there is not. You can't email concerns to anyone in a supervisor role because your email is not allowed to email theirs.
Again, didn't really notice.
Attitude towards older colleagues
Not a lot of patience if they didn't catch on quick.
I seriously did all agent training and supervisor training in my training class while the class played games or whatnot. But I guess that doesn't matter.
Overall compensation for your work
Poor, even by Tucson standards.
Office / Work Environment
Overhead florescent lights that sparked my seizures.
Sure? It was a paper free call center.
Depends. The line of business I was on was Monday-Friday 5:30-2. Others were weekends, nights, etc.
Yeah, right. Warm bodies in chairs...
For the most part, but really tight doorways
No. Pretty simple.
Inclusive / Diverse
I guess. Didn't really notice.
Suggestions for improvement
- Pay based on people's worth! Seriously. If you have people excelling in training who walked out right before hitting the floor, it is the trainer. I don't care what you think, my class lost half because of the trainer.
What I like about the company
It seemed like a good place to work.
What I dislike about the company
The trainer. I was told to help those who needed help because I was super smart. But if I had a very valid question, she bit my head off. She was very angry and treated us like crap. I finally snapped after she caused me to have a stress seizure and walked out.
- CompanyC3 CustomerContactChannels
- Are you a Current or Former Employee?Former employee