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C3 CustomerContactChannels:What's it like to work here?

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Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.33
  • 2 applicants say

    Excellent (0)
    0%
    Good (1)
    50%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    2.55

Reviews for C3 CustomerContactChannels

Reviews - What employees say

2.33 Employees say
2.55 Applicants say
  • 13.Mar 2019
  • Employee

Company Culture

The general culture of C3 seemed to be good. However in training, it kind of all goes out the window.

Support from management

Ha ha ha!!!! What support?! I mean, really? I was in training, training people. I was a green as everyone else but caught on quick. So I was helping everyone because the trainer got too frustrated helping people.

Teamwork

I guess it was ok.

Freedom to work independently

Nope. Sorry.

Internal Communication

No. Seriously. They say there is communication but there is not. You can't email concerns to anyone in a supervisor role because your email is not allowed to email theirs.

Gender Equality

Again, didn't really notice.

Attitude towards older colleagues

Not a lot of patience if they didn't catch on quick.

Career Development

I seriously did all agent training and supervisor training in my training class while the class played games or whatnot. But I guess that doesn't matter.

Overall compensation for your work

Poor, even by Tucson standards.

Office / Work Environment

Overhead florescent lights that sparked my seizures.

Environmental Friendliness

Sure? It was a paper free call center.

Work-Life Balance

Depends. The line of business I was on was Monday-Friday 5:30-2. Others were weekends, nights, etc.

Company Image

Meh.

Job Security

Yeah, right. Warm bodies in chairs...

Handicapped Accessibility

For the most part, but really tight doorways

Challenging Work

No. Pretty simple.

Inclusive / Diverse

I guess. Didn't really notice.

Suggestions for improvement

  • Pay based on people's worth! Seriously. If you have people excelling in training who walked out right before hitting the floor, it is the trainer. I don't care what you think, my class lost half because of the trainer.

What I like about the company

It seemed like a good place to work.

What I dislike about the company

The trainer. I was told to help those who needed help because I was super smart. But if I had a very valid question, she bit my head off. She was very angry and treated us like crap. I finally snapped after she caused me to have a stress seizure and walked out.

Company Culture
4.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
1.00
Handicapped Accessibility
2.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
3.00
  • Company
    C3 CustomerContactChannels
  • City
    Tucson
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Production
  • 11.Sep 2018
  • Application
Sufficient Response
4.00
Application Response Time
5.00
Completeness of information
3.00
Interview Atmosphere
4.00
Respectful treatment
3.00
Interview responses
2.00
Timeliness of Decision
3.00
  • Company
    C3 CustomerContactChannels
  • City
    Tucson
  • Applied for position
    customer serviceagent
  • Year of application
    2018
  • Result
    n/a
  • 12.Mar 2017
  • Application

Comment

1) Learn to accept some people tell truth on resumes' 2) Learn how to read resumes' 3) Don't presume everyone lies 4) as a man for god's sake cut your fingernails its not presentable 5) realize the people who are not good with people may just may be go

Application Response Time
3.00
Predictable
1.00
Timeliness of Decision
1.00
  • Company
    C3 CustomerContactChannels
  • City
    Tucson
  • Applied for position
    Desktop Support Administrator
  • Year of application
    2017
  • Result
    n/a

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Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.33
  • 2 applicants say

    Excellent (0)
    0%
    Good (1)
    50%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    2.55

kununu score comparisons

C3 CustomerContactChannels
2.48
3 reviews

Industry average (Other Industries)
3.36
190,579 reviews

kununu average
3.38
3,351,000 reviews