Suggestions for improvement

• Get rid of the current GM and find one that knows management with out micro managing. He needs to learn to count on and trust his lower managers to do their jobs. Stay off of the floor when he isn't needed there. The GM needs to believe in equality and not favoritism. I have seen the show, seceret boss. I think something like that would be the way to go in order to see how the area managers and up operate within the store and get an idea as to why most employees are disgruntled.

I like about the employer

For me it's close.