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Call Centers of America:What's it like to work here?

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Call Centers of America experience report

  • 19.Aug 2016
  • Employee

No don't do it

2.17

Company Culture

Not too bad at first

Freedom to work independently

Poor management

Internal Communication

Great at pointing the wrong barely any support

Gender Equality

No equality

Attitude towards older colleagues

Sone were profesional whole a majority were not including team leads

Career Development

No future in this position

Overall compensation for your work

Horrible pay

Office / Work Environment

Stressful and underpaid

Environmental Friendliness

Ok

Work-Life Balance

Flexible

Company Image

They put up a great front

Job Security

You are either someone's lapdog or excluded

Handicapped Accessibility

Ok

Workplace Safety

No training on how to maintain accident free workplace

Challenging Work

Couldn't help customers because mgmt always wanted us to lie and push the customer on someone else

Inclusive / Diverse

Too much favoritism

Suggestions for improvement

  • Better organization, better mgmt, better pay

What I like about the company

Can't think of any

What I dislike about the company

Everything

Company Culture
3.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Flex. working hours is offered Easy access to public transportation is offered Desirable office location is offered
  • Company
    Call Centers of America
  • City
    Orlando
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others