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CallTower, Inc.:What's it like to work here?

United States Industry Telecommunications
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Reviews for CallTower, Inc.

Review factors

Feel-Good Factor

Company Culture
4.00
Support from management
4.00
Teamwork
4.14
Freedom to work independently
3.86
Internal Communication
3.57
Office / Work Environment
4.29
Environmental Friendliness
4.29
Work-Life Balance
4.00
Challenging Work
4.00
Inclusive / Diverse
3.71

Career factor

Gender Equality
3.71
Attitude towards older colleagues
4.14
Career Development
4.00
Overall compensation for your work
4.29
Company Image
4.00
Job Security
3.86
Handicapped Accessibility
4.43
Workplace Safety
4.29
Benefits

The following benefits are offered

Flex. working hours in 5 of 7 reviews Parking in 5 of 7 reviews Easy access to public transportation in 5 of 7 reviews Stock or equity options in 1 of 7 reviews 401(k) in 4 of 7 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 5 of 7 reviews Desirable office location in 5 of 7 reviews Tuition assistance in 5 of 7 reviews Paid Parental Leave in 1 of 7 reviews 401(k) Match in 4 of 7 reviews Flexible spending account in 5 of 7 reviews Paid time off in 6 of 7 reviews Healthcare (including vision and dental) in 5 of 7 reviews No relocation allowance Life insurance in 5 of 7 reviews

The following perks are offered

No on site cafeteria Free (company provided) Meals in 3 of 7 reviews Health and wellness programs in 5 of 7 reviews No employee discounts No vehicle allowance Employee events in 5 of 7 reviews No dogs allowed No fitness center on site Free Snacks/Drinks in 5 of 7 reviews
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Reviews

Suggestions for improvement

  • A more secure, qualified and constant management team.

What I like about the company

Our CEO is always willing to listen and offer support whether it be personal or work related. We often forget he wears the CEO hat because he treats us as his equals.

What I dislike about the company

The lack of structure for departments/jobs.

Company Culture
3.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Calltower, Inc.
  • City
    South Jordan
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered
What is the company culture like at CallTower, Inc.? Help others make critical decisions by letting them know what it’s like to work here!
  • 28.Aug 2018
  • Employee

Company Culture

CallTower has an Activities committee that ensures company morale and engagement is up. They also have a learning culture where continual education is encouraged.

Teamwork

Most teams work well with each other to help customers

Internal Communication

CallTower gets communication from the CEO and upper management.

Work-Life Balance

Pretty good balance here.

Inclusive / Diverse

Management encourages different views

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Calltower, Inc.
  • City
    South Jordan
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Human resources/recruiting

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered
  • 03.Aug 2018
  • Employee

Company Culture

Culture is good at CallTower; most people are pretty nerdy and accepted for what they like and included regardless of the topic.

Support from management

Open door open calendar policy across the board. Any employee can talk to their manager or even the CEO at any time.

Teamwork

Each team seems to interact well with each other. When servicing customers it crosses many departments.

Freedom to work independently

If you're getting your work done management stays out of your hair unless there is an outage.

Internal Communication

Calltower does a good job with this. As with any company there could be more but there are alot of different tools that allow collaboration.

Gender Equality

As with technology jobs in general there are more males than female employees in many departments but it matches the applicant pool.

Attitude towards older colleagues

Calltower is great at this. Support for the most part is pretty young but the rest of the company is diverse and inclusive to all ages.

Career Development

We've promoted a ton of people over the last couple years especially into our higher support positions and a few engineering roles.

Overall compensation for your work

Calltower does annual compensation analysis specific to each employee every single year to make sure their employees are paid fairly.

Office / Work Environment

Laid back and everyone talks to everyone

Work-Life Balance

Very laid back and flexible. Everyone is expected to get their job done but if it's getting done you have flexibility to leave early or take time off when necessary.

Job Security

As with any company nothing is guaranteed but company is growing, positions are usually filled internally, turn over is very low. During our last acquisition we were able to keep the vast majority of employees from the acquired.

Handicapped Accessibility

Buildings at riverpark are all Handicapped Accessible.

Workplace Safety

I'm a bit amazed there hasn't been accidents with the scooters people ride around on but besides that great. No injuries i've known about.

Challenging Work

Depends on the job but mine is very challenging and always different.

Inclusive / Diverse

The diversity matches the surrounding area.

Suggestions for improvement

  • Things are going really well. Keep focusing on sales and improving support among all platforms.

What I like about the company

My favorite thing (besides the people) is the compensation philosophy that ensures fair compensation for all.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Calltower, Inc.
  • City
    South Jordan
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Human resources/recruiting

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered

What I like about the company

CallTower company culture is open and transparent. The CEO's door is always open for every employee

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Calltower, Inc.
  • City
    South Jordan
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered
  • 02.Feb 2016
  • Employee

Support from management

Very confused, small company so people do as they please.

Teamwork

Some are ok, lack of support and consistency.

Freedom to work independently

Little guidance.

Workplace Safety

Lack of training, planning, overall concept isn't followed through on.

Suggestions for improvement

  • HR needs to be more involved in leadership's handling ofthings and create processes and training.
Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Paid time off is offered
  • Company
    Calltower, Inc.
  • City
    South Jordan
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Others
  • 07.Sep 2018
  • Employee

Great

5.00
Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Calltower, Inc.
  • City
    South Jordan
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership
  • Department
    Executive leadership
Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Calltower, Inc.
  • City
    South Jordan
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Marketing/product management

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered