Overall the company culture was quite mediocre. I lived on-site at the complex, management can walk into your room without any notice. No respect whatsoever to your belongings. There wasn't very much genuine effort placed into the facility.
Support from management
At the time, Centennial's Director of Residence life Ms Baker, was not a very pleasant lady to converse with. Support from Management was almost minimal.
Attitude towards older colleagues
Old colleagues usually did not have any kind of "open-door" policy. Difficult to express concerns with them.
Minimal. You must have a degree if you considered advancement within the company.
During my time there, I also worked in collaboration with other colleagues on developing programs and campaigns. Rarely was there ever a shift in focus for the environment. Centennial doesn't recycle either.
This, too, was quite mediocre. Since it is student housing, a lot of the pressure to abide strictly by policy and protocol turned many students and families of students away. There was no "can-do" attitude. I've worked at other facilities and complexes; wherever there was an exceptional case, management at other properties are willing to work, and have a "what can we work out together" attitude. Environments are completely different.
To secure your job you need to be willing to slave away at the work load.
No elevators, not very accessible.
There are constant reports of robberies, domestic violence, drug-related arrests, and break ins. The complex itself is located in a run-down area of the city.
Staff dealt with rude customers who constantly had issues with behavior and respecting other individuals working at the property.
Suggestions for improvement
- Management needs to chill and be more open-minded to feedback from customers and employees alike. There also needs to be a lot more open communication and topics open for discussion rather than just one authority ruler and everyone is silent. Leadership is conveyed through action, not dictatorship. The mechanics behind the lack of teamwork at the workplace starts from the top. Leadership is all about leading from the top, not living upon expectation for the underdog to take charge. As a leader, there is no need for you to crave recognition when you achieved something great. A true attribute of a leader is working behind the scenes, conveying the message through action and communication upon humbleness.
- To further grow and improve the dynamics of your team, I highly suggest management actually take charge of creating real change at Centennial Court. Just letting you know what the truth is for the typical customer first impressions, they are: "Old, falling apart, terrible management, irresponsibility, lack of respect, unsafe community, robberies." These problems, despite the demographic, are also within management's power and resources. High expectations of vendors performing their duties to-par starts with you, not the receptionists.
What I like about the company
Not much of anything.
What I dislike about the company
As an employee, there really are no perks of working there. At work, you are not allowed to speak with one another without getting preached at by Director of Residence Life. Management was constantly eavesdropping on our conversations and making rude comments about our opinions. Normal discussions with one another were prohibited during shifts. It felt as though we were stuck in a jail house.