- Capital One Financial Corporation08.Aug 2017
Suggestions for improvement
- They have no problem with turnover as they recycle employees all the time. I had 2 reorganizations in 6 months.
The company emphasizes work/life balance, and everyone is on board. However, the pressure to produce unrealistic results can make the talk feel like empty lip-service.
Great facilities, cafeteria, etc.
The performance management process produces bad incentives and unintended consequences. Perfectly capable and hard-working employees are routinely put on coaching plans and churned off in order to meet arbitrary quotas. Longer term employees of questionable ability can become entrenched, while less well-connected newer employees are routed turned over (at huge costs due to the rigourous hiring process). Managers spend too much time and effort ranking and undermining employees, while actual problems go unresolved because managers lack true leadership and understanding of the processes they are supposed to manage.