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1.00
  • Feb 9, 2016

My dream turned nightmare

company Capitol Hill Bicycles
City Washington, D.C.
Are you a Current or Former Employee? Former job since 2015
Position Others
Department Distribution/sales

Inclusive/Diverse

Always dreamt of working in a bicycle shop. Been racing bicycles for years, and thought what a great way to retire... Hired to wrench and sell. Loved that, learning technologies disc brakes, aspects of the sport I had little knowledge of. Made me more effective on the sales floor. So I thought, until my ninety day review where I was told no more wrench, and hours slashed to less than half. Strange, I was selling glasses of water to drowning people, and was getting cut? My tune up work and basic maintenance skills brought with me brought comments and praise from clients . Why am I being told to stop? Been in customer support for over thirty years. I respect the customer and they know it. Sell them what is best for their desires not drain them. We want them to come back. So, I question management thought process, here, brought on because of my being a known local racer seems odd
that I was relegated to non existence after performing so well doing that which I no prior sales experience and basic maintenance skills.

Suggestions for improvement

  • I feel the owner wants to close the place. The manager she hired consistently contradicts its self and all employees are not treated equally. There is a definite health issue in the basement which has had sewage backed up in it for days where employees had to step of and through moving clients bicycles in and out.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,323,000 reviews

Capitol Hill Bicycles
1.00
kununu average
3.18

This company in comparison to all other companies in its industry Sports/fitness/wellness  based on 3,905 reviews

Capitol Hill Bicycles
1.00
Average of Sports/fitness/wellness
3.33

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